What are the responsibilities and job description for the Computer Technician position at Greater Cincinnati Computer?
Quality Computer Technician Needed
We are in need of a skilled, professional Computer technician. We have 1 full time position open and 1 part time position open.
RESPONSIBILITIES:
-Customer Service
-Identify, diagnose, document and repair hardware and software problems on various brands of computer or computer-related equipment.
-Recommend components/configurations and software to clients.
-Provide complete and accurate information for estimate approval and customer unit repair.
-Complete assigned work (diagnostics, upgrades or builds) within established timeframes.
-Understand and utilize technical manuals and support resources.
-Must be able to multitask and work independently.
-Adhere to current policies and procedures.
-Complete all service system transactions accurately and in a timely fashion.
-Keep up-to-date on retail products, current trends and various fixes.
-Have the ability to lift, at a minimum, 50 lbs.
-Assist clients with equipment to and from vehicle.
-Repairs to be done in retail store and at client’s location.
-Communication with clients as work is performed.
-Invoice clients upon completion of work.
-Maintain a clean and organized work area.
-Perform other duties and tasks as assigned.
-Office and organizational skills a plus.
ADDITIONAL:
Previous experience prefered!
A certification and Microsoft Certifications preferred.
Exceptional people skills a must!
Conveniently located in the Kenwood area.
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Compensation Package:
- 1099 contract
Schedule:
- 8 hour shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Cincinnati, OH 45236 (Required)
Work Location: In person
Salary : $15 - $22