Workers' Compensation Clerk

The Greater Cleveland Regional Transit Authority (RTA) provides transportation services for 150,000-200,000 customers on a typical weekday, or about 45 million rides annually, through a variety of services. In 2016, RTA provided 18.1 million vehicle-miles of service on all modes - HealthLine, bus, Paratransit, light rail, heavy rail, and vanpools. RTA is the 2019 recipient of the prestigious American Public Transportation Association (APTA) Gold award for Bus Safety & Security Excellence. We are proud to be one of northeast Ohio’s major employers with a workforce of over 2,100 employees carrying out our mission of Connecting the Community.

We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental and vision), a wellness incentive program and participation in the Ohio Public Employee Retirement System (OPERS.)

The Greater Cleveland Regional Transit Authority (GCRTA), located in Cleveland, Ohio, is looking for an experienced and organized individual to fill the important role of Workers Compensation Clerk 322 within the Risk Management Department of the Legal Division.

Minimum Requirements: Applicants must have a high school diploma or its GED equivalent. Applicant must have at least 1 year of experience in a clerical position performing office duties such as: typing, filing, records management, mail distribution, answering phones and other related clerical tasks, including data entry, and database and spreadsheet experience. Applicants must be able to type 50 words per minute. Applicants must have excellent oral and written communication skills. Bilingual abilities are a plus.

Working Conditions: The working conditions described below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Environmental Conditions: This person will work predominantly in an office type environment.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit for up to 8 hours a day. The employee is frequently required to see, hear and speak. The employee may be required to work at a desk-top computer for more than 5 hours a day. May be required to lift up to 30 lbs. occasionally or up to 10 lbs. frequently. May be required to bend stoop, or crouch at times.

Mental Demands: Reading, watching, studying, observing, focused listening, auditing, inspecting, proofreading, evaluating. Ability to give, receive and analyze information, prepare written materials. Ability to communicate effectively (verbal and written); interpret policy, procedures and data.

Examination Information: Candidates selected to participate in the hiring process will be notified of the exact time and place of the examination. The examination process will consist of three parts: a written examination, performance assessment and/or interview, and record evaluation (for internal candidates only). Candidates must attain a minimum of 70% on all parts of the process, except 60% on the interview portion, to move forward in the process. All candidates must score a minimum composite score of 70% in order to establish eligibility for the portion.

Weights for a final score will be assigned as follows:

External candidates: Written 50%, Performance Assessment and/or Interview 50%

Internal candidates: Written 50%, Performance Assessment and/or Interview 35%, Record Evaluation 15%.

Internal candidates must meet all record evaluation criteria in order to gain the 15% weighting. Records evaluation information includes a review of the following:

Records evaluation information includes a review of the following:

• 5 or more absence occurrences

• 2 or more AWOL or absence control suspensions

• 3 or more active written reminders (regardless of the level)

• 5 or more misses (regardless of whether they are active or not active)

• 4 or more active tardies

• Drug or alcohol suspension

• Commercial Driver’s License (CDL) suspension

• Active Decision-Making Leave (DML)

INTERNAL CANDIDATES MUST ALSO SUBMIT A PROPERLY COMPLETED “ELIGIBILITY CERTIFICATION FOR INTERNAL SELECTION PROCESS” FORM (REVISED 4/5/2013) ALONG WITH THEIR APPLICATION. Forms are available from Human Resources and RTA District Offices. All completed eligibility certifications must be submitted no later than the first test associated with the selection process. Any internal candidate who is at or above the thresholds listed above will not receive the points for their Eligibility Certification.

APPLICANTS WHO DO NOT PASS THE WRITTEN EXAMINATION, PERFORMANCE ASSESSMENT(S) AND/OR INTERVIEW MUST WAIT SIX (6) MONTHS TO REAPPLY AFTER THE INITIAL WRITTEN EXAMINATION DATE.

All communications regarding your application will be sent through the I-Recruitment site, you will receive an email from "Oracle Administrator (OR15)" sysadmin@gcrta.org to let you know there has been a change to the status of your application or that you have received a communication regarding your application.

To check the status of your application: Log into the GCRTA I-Recruitment site, look under “Status” column. To check your communications: Log into the GCRTA I-Recruitment site, click on the icon below “Application Details” of the job posting, click on the “Communications” tab to view communications.

AN EQUAL OPPORTUNITY/ADA EMPLOYER/DRUG FREE WORKPLACE