What are the responsibilities and job description for the Remote or Office Client Scheduling Coordinator position at Greater Malden Behavioral Health, Inc?
Greater Malden Behavioral Health, Inc. is seeking a highly organized and detail-oriented Data Entry Operator to join our team. As a leader in mental health and substance abuse services, GM Behavioral Health is committed to providing the best care to our clients.
Are you passionate about helping individuals access mental health services and making a positive impact on their well-being? Do you excel in organization and communication? Greater Malden Behavioral Health, Inc. is searching for a Client Scheduling Coordinator to join our compassionate and dedicated team. As a leading provider of mental health services in Malden and the surrounding area, we are committed to providing high-quality care to our clients and supporting their journey towards mental wellness.
Responsibilities:
- Schedule and coordinate appointments for clients with counselors and therapists
- Answer inquiries from clients regarding appointments and services
- Maintain accurate and up-to-date client schedules
- Communicate with counselors and therapists to ensure smooth and efficient scheduling
- Update and maintain client information in the electronic health record system
- Collaborate with billing department to ensure accurate and timely processing of payments
- Assist in coordinating referrals and intake process for new clients
- Maintain confidentiality in all client interactions and adhere to HIPAA regulations
Requirements:
- High school diploma or equivalent, Bachelor's degree in healthcare administration or related field preferred
- Proven experience in client scheduling or similar role
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Office and electronic health record systems
- Ability to work independently and collaboratively in a fast-paced environment
- Knowledge of mental health terminology and experience working in a healthcare setting is a plus
Benefits:
- Competitive salary
- Comprehensive health and dental insurance
- Paid time off and holidays
- Professional development opportunities
- Supportive and inclusive work culture
At Greater Malden Behavioral Health, Inc., we value our employees and their well-being. We believe in providing a positive and supportive work environment where all team members can thrive and make a meaningful impact on the lives of our clients. Apply now to join our team as a Client Scheduling Coordinator and be a part of our mission to promote mental health and wellness in our community.
