Deaf Services Community Support Specialist

Greater Nashua Mental Health is looking for a Community Support Specialist to join our Deaf Services team! The Community Support Specialist meets with Deaf and Hard of Hearing individuals statewide in their natural environments, providing home-based community services to support their recovery from mental health conditions. Assists them during crises, educates on various recovery-related topics, and helps remove barriers to improving functioning, facilitating optimal recovery.

Duties & Responsibilities:

• Engages clients in targeted interventions, including evidenced-based interventions (i.e., Motivational Interviewing), aimed at supporting improved functioning in the community.
• The standard KPI for this position is to provide direct client care to individuals 42% (24 hours each week). There may be adjustment made for approved additional duties.
• Conducts outreach for clients within assigned caseload when disengaged in treatment, per the missed client appointment policy.
• Completes all documentation for each service delivered, outreach attempts, and team discussions within 7 business days (with first day being date of service/event). Strives to complete documentation collaboratively with clients so notes are completed on the same day of service.
• Attends mandatory weekly team meetings for primary caseload assignment, in order to discuss and document pertinent client care discussions, as part of an integrated team approach.
• Enters daily schedules into the EMR.
• Attends individual scheduled supervisions, weekly group supervisions, and required trainings as part of professional development and to enhance client care.
• Completes and submits mileage/expense sheets within the month they are due.
• Performs other duties or special projects as required or as assigned.

Qualifications:

• High School Diploma or GED equivalent required. Associate’s Degree, in Human Services, Psychology, Social Work or other related field is preferred
• Fluent in American Sign Language (ASL) and English
• 1 year related work experience
• Basic education on mental health conditions
• Understanding of the components of recovery
• Strong collaborating skills and an ability to work effectively both independently and as part of a team
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive
• Excellent communication and interpersonal skills
• Ability to multitask, and be flexible with regard to workload and assignments
• Ability to exercise judgment
• Knowledge of Microsoft Office products (Email, Word, EXCEL)
• Must possess a valid driver’s license and automobile with liability insurance in the amount required by agency policy

Why Join Us:
We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including:

• 
  Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Plan Opt Out Benefit
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary: DOE : $19.07 - $26.07