What are the responsibilities and job description for the Export Coordinator position at Greater Omaha Packing Co.?
Position Type: Full time
Department: Export and Sales
Summary: We are seeking an Export Coordinator to join our Export & Sales organization. This position will report directly to the Export Manager. In this role, you will prepare export documentation and labeling following Compliances for the assigned Regions. You will be a liaison between customers, suppliers, and transport companies to ensure an efficient operational service is provided. You will also act as backup support for other team members when needed.
Essential Functions and Job Responsibilities:
- Process export documents from start to finish
- Use the most appropriate method of communication when working with customers
- Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met
- Liaise with Customers, USDA and Operations' Departments ensuring all documents are prepared and received within the designated time frame
- Obtain all necessary information to ensure correct measures are in place and customer needs are met
- Liaise between Suppliers, Forwarders, and agents to obtain up to date shipment information.
- Ensure customers are fully informed of the progress of their shipments
- Provide transportation team with the relevant information to ensure customer delivery requirements are met
- Ensure correct documentation is on file and act accordingly as set out in the instructions
- Coordinate outside vendor documents (labels, inspections, halals, dairy cert., COO)
- Review different documents for accuracy.
- Any other duties as required by management for the smooth and efficient operation of the department
Skills Required:
- Have experience working with export documentation is helpful.
- Be a confident, organized team player.
- Have a solid customer-service background.
- Have experience working in freight-forwarding/logistics is helpful.
- Be a proficient computer user, including the full Microsoft Office package
- Be able to work in a busy environment, effectively prioritizing workload
- Ability to make knowledgeable clinical assessments and judgments.
- Must possess initiative and ability to work independently.
- Ability to maintain confidentiality.
- Demonstrated ability to communicate clearly and concisely, both orally and in writing
- Excellent communication and relational skills required.
- Must be adaptable and capable of absorbing new concepts and situations rapidly.
- Must be a strong team player.
- Must be able to prioritize, pay attention to details, perform tasks with a high level of accuracy.
- Must be willing to learn everything about our business.
Highly Desirable Skills:
- Export documentation experience is a plus.
- Meat experience a plus, preferably beef
- Previous experience in logistics, trucking, ocean, and air freight a plus
- Bilingual is a plus
Education requirement:
- A degree is preferred, but not required.
Work Environment:
- The work environment is a combination of corporate and manufacturing. While performing this job's duties, the employee is exposed daily to cold and humid conditions and required to wear the proper safety gear to enter our production and shipping facilities. The employee sometimes works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, cold temperature, risk of electrical shock, and vibration. The noise level in the work environment is moderate.
Normal Work Schedule:
- The role will require flexibility in hours and some overtime.
- Start time will be discussed but could be between 6:00 am - 7:30 am with end of shift being between 4:30 - 6:00 pm and some Saturday hours are required.
The applicant who fills this position will be eligible for the following:
* Benefits: Vision, Medical, and Dental coverage begin the first day of the month after 30 days of employment.
* Paid Time Off vacation and Company observed holidays.
* 401(k): Company match starts after the first year of service and follows the Company vesting schedule.
* Competitive Base Salary
* Employee Meat purchase discounts
Equal Employment Opportunity Statement:
Greater Omaha is an equal-opportunity employer. We provide equal opportunity to all qualified Team Members and applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, physical or mental disability, age, national origin, military and or veteran status, citizenship status, genetic information, or any other characteristic protected by law.
EOE/M/F/Vet/Disabled