What are the responsibilities and job description for the Dental Receptionist position at Greater Washington Dentistry?
Are you a dynamic and enthusiastic professional with a passion for providing exceptional service in a pediatric dental setting? We are seeking an experienced Pediatric Dental Front Desk Specialist to join our thriving dental practice and become a valued member of our close-knit team. If you have at least one year of experience working in a pediatric dental office and a genuine dedication to making a positive impact on children's oral health, we want to hear from you!
About Us: At Greater Washington Dentistry, we believe that creating a positive and welcoming environment is essential for fostering a lifelong love of dental care in our patients. Our state-of-the-art facility is equipped with the latest technology and staffed with a team of highly skilled professionals who are committed to delivering exceptional dental care to children of all ages. We pride ourselves on our friendly, compassionate approach, and our mission is to make every visit a fun and stress-free experience for both our patients and their parents.
Job Overview: As the Front Desk, you will be the face of our practice, warmly welcoming patients and their families, and providing outstanding customer service from the moment they walk through our doors. Your organizational skills and attention to detail will be critical in managing appointments, handling patient inquiries, and ensuring the smooth flow of daily operations.
Responsibilities:
- Greet patients and their families with a warm and friendly demeanor, creating a positive first impression.
- Efficiently schedule and confirm appointments using Dentrix, optimizing the appointment book for maximum efficiency.
- Coordinate patient check-ins and check-outs, processing payments, and handling insurance claims accurately.
- Effectively address patient inquiries, providing information on dental procedures, treatment plans, and financial options.
- Maintain patient records with the utmost confidentiality and accuracy.
- Collaborate closely with our dental team to ensure seamless communication and exceptional patient care.
- Assist in maintaining a clean and organized reception area for a comfortable and child-friendly atmosphere.
- Contribute to the ongoing improvement of our office procedures, suggesting innovative ideas to enhance the patient experience.
Requirements:
- Minimum of 1 year of experience working in a pediatric dental office, with a strong understanding of dental terminology and procedures.
- Exceptional interpersonal skills, with the ability to communicate effectively with children, parents, and team members.
- Proficiency in dental practice management software for scheduling, billing, and patient records.
- Strong organizational skills and attention to detail, ensuring accuracy in all front desk tasks.
- Positive attitude, empathy, and patience to create a welcoming environment for our young patients.
- Ability to multitask and thrive in a fast-paced, dynamic dental office setting.
- Commitment to upholding the highest standards of professionalism and ethical conduct.
Perks and Benefits:
- Competitive salary and potential for performance-based bonuses.
- Opportunities for professional growth and development through continuing education.
- Friendly and supportive team atmosphere.
- Comprehensive benefits package, including health insurance and paid time off.
- Making a meaningful difference in the lives of children and their families by promoting oral health.
How to Apply: If you are excited about the opportunity to be part of our exceptional dental team, please submit your resume. We can't wait to meet you and welcome you into our dental family!
Job Type: Full-time
Pay: $20.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $20 - $29