Field Supervisor

Job Title : Field Supervisor

Location :  New Castle County

Reports To :  Field Care Manager / Registered Manager

Job Summary :  The Field Supervisor is responsible for overseeing the delivery of high-quality care services to clients. This role involves managing and supporting care workers, ensuring compliance with company policies, and maintaining excellent client relationships.

Key Responsibilities :

• Supervision and Support :
• Provide guidance and support to care workers in the field.
• Conduct regular supervision and performance reviews.
• Address any issues or concerns raised by care workers or clients.
• Client Management :
• Conduct initial assessments and develop care plans for new clients.
• Regularly review and update care plans to ensure they meet clients’ needs.
• Maintain regular contact with clients to ensure satisfaction with services.
• Compliance and Quality Assurance :
• Ensure all care services comply with company policies and regulatory requirements.
• Conduct spot checks and audits to maintain high standards of care.
• Implement corrective actions as needed to address any deficiencies.
• Training and Development :
• Identify training needs and coordinate training sessions for care workers.
• Support the professional development of care workers through mentoring and coaching.
• Administrative Duties :
• Maintain accurate records of care services, client interactions, and staff performance.
• Prepare reports for management on service delivery and staff performance.
• Assist with scheduling and coordinating care worker assignments.

Qualifications :

Working Conditions :

Benefits :

If interested, please click to apply.

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