What are the responsibilities and job description for the Inside Sales Representative/Account Manager position at Green Bay Packaging - Folding Carton Division?
Position Overview
The Customer Service Representative focuses on collaborating closely with our Sales Representatives and Customers to fulfill their needs. This role involves interacting with customers regarding order placements, delivery scheduling, external communications, and internal plant communications.
Responsibilities
Responsibilities include but are not limited to :
Managing multiple accounts
Processing and expediting orders
Managing finished goods inventory
Handling external and internal communication for orders & releases
Coordinating timely deliveries
Qualifications
Commitment to providing outstanding customer service
Ability to multi-task in a fast-paced environment
Ability to work in a team atmosphere
High attention to detail
Excellent organizational and time management skills
Strong verbal and written communication skills
Computer skills with working knowledge of Microsoft Office software.
Prior customer service experience is a plus, but no experience is required.
Compensation & Benefits
Along with a competitive salary, the chosen candidate will receive a comprehensive benefits package that includes medical, dental, vision, prescription drug coverage, access to free employer clinics, wellness programs, short-term disability (STD), long-term disability (LTD), life insurance, a company-matching 401(k), and an onsite fitness center.
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit (url removed).
