Production Coordinator

Position Overview: Are you the kind of person who thrives on keeping things organized and making sure everything runs smoothly? Do you take pride in staying ahead of the game, making sure whatever you are working on gets done correctly and efficiently? If so, you might be exactly who we’re looking for.

At Green Energy Mechanical, we’re searching for a Production Coordinator who wants to make a difference. You’d be the one making sure jobs get set up properly in our system, that materials and equipment are ready when and where they need to be, and that our crews are set up for success every single day. It’s about more than just schedules and spreadsheets, it’s about helping a team of hardworking people get the job done right and keeping customers happy in the process.

If you’re someone who naturally takes charge, enjoys problem-solving, and finds satisfaction in making sure things go off without a hitch, this role could be a great fit. You'll be working closely with our Production Manager, Purchasing Manager, and install/service teams to make sure projects stay on track, within budget, and are completed on time. It’s a role that makes a real impact, not just on the business, but on the customers who trust us to bring comfort and quality to their homes. Does this sound like something you’d be great at? If so, we’d love to meet you!

Key Responsibilities:

• Project Setup and Management: Build jobs in our Customer Relationship Management (CRM) system upon sale confirmation, ensuring all necessary details are accurately entered and maintained throughout the project lifecycle.
• Client Communication and Payment Collection: Collect deposit payments from customers, providing clear communication regarding payment schedules and project timelines to ensure transparency and trust.
• Permitting and Inspections: Handle the permitting process, including application submission and scheduling of inspections, to ensure compliance with local regulations and timely project progression.
• Financial Tracking: Update project files to reflect revenue and accounts receivable (AR) statuses, maintaining accurate financial records for each project.
• Scheduling and Resource Allocation: Coordinate and schedule installation and service projects, assigning appropriate crews based on project requirements and team expertise to optimize efficiency.
• Project Monitoring: Regularly check in on ongoing projects through Slack channels and direct communication with crews to ensure projects are on track, within budget, and meeting deadlines.
• Cross-Department Collaboration: Work closely with the Purchasing Manager and Production Manager to ensure timely procurement and availability of materials and equipment, facilitating smooth project execution.
• Continuous Improvement: Identify opportunities to enhance operational processes, contributing to the development and implementation of best practices to improve efficiency and service quality.

Qualifications:

• Experience: Minimum of 3 years in a similar role. Experience working within the HVAC, plumbing, or electrical industries is preferred but not mandatory.
• Education: High school diploma or equivalent; additional education or certifications in project management or related fields is a plus.
• Technical Skills: Proficiency in Microsoft Excel and experience with CRM systems; familiarity with project management software is advantageous.
• Communication Skills: Excellent verbal and written communication abilities, with a strong focus on customer service and team collaboration.
• Organizational Skills: Exceptional attention to detail, with the ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Problem-Solving: Strong analytical skills to identify issues proactively and implement effective solutions.

Industry Knowledge: Understanding of HVAC, plumbing, and electrical systems and terminology is highly preferred.

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program

Schedule:

• Day shift
• Monday to Friday
• No weekends
• Overtime

Experience:

• working with the skilled trades: 3 years (Preferred)
• high level multitasking: 3 years (Preferred)
• working with databases: 3 years (Required)
• communicating and managing field staff: 2 years (Preferred)

Ability to Commute:

• Canton, MA 02021 (Required)

Work Location: In person

Salary : $60,000 - $75,000