What are the responsibilities and job description for the Administrative Assistant position at Green Meadow Lawn Care?
Job Summary
We are seeking a detail-oriented and proactive Administrative Assistant to support our team in a dynamic office environment for a growing family-owned lawn care company in Ellington, CT. The ideal candidate will possess strong organizational skills and a customer-focused attitude, ensuring smooth office operations and effective communication. This role requires proficiency in office management tasks, as well as the ability to handle various administrative duties with professionalism.
Many lawn care companies offer similar products, but what truly sets us apart is the pride we take in exceptional customer service. As our Administrative Assistant, your most important responsibility will be ensuring our clients feel supported and valued every step of the way.
Benefits:
- 401(k): Because planning for your future is important to us.
- 401(k) Matching: We'll match your contributions because we're nice like that.
- Health Insurance
- Employee Discount: Get a lush, green lawn at a fraction of the price
- No weekend work
- Company outings: annual Memorial Day Party, end of year grilling day, annual Christmas party and annual bowling party.
Responsibilities
- Answering Phone Calls: Handle a high volume of calls with professionalism, providing excellent customer service and routing inquiries to the appropriate team members.
- Administrative Tasks: Maintain office organization, and support the overall operations team as needed.
- Accounting/QuickBooks/Payroll: Process payroll, manage bookkeeping tasks, and ensure accurate and timely financial record-keeping using QuickBooks.
- Client Coordination: Help connect clients with our field specialists for consultations, services, and follow-ups.
- CRM Management: Utilize Service Assistant CRM to manage client information, appointments, and service requests.
- Responding to Texts: Monitor and respond to captivated text inquiries promptly, providing helpful and friendly communication.
- Training & Support: Participate in and benefit from provided training to enhance skills in bookkeeping, customer relationship management, and office systems.
Qualifications
- Proven experience in office management or administrative roles is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent customer support skills, demonstrating patience and professionalism.
- Proficient in proofreading with keen attention to detail.
- Experience with CRM software is beneficial.
- Familiarity with phone systems and strong phone etiquette is essential.
- Effective time management skills
If you are an enthusiastic individual looking to contribute to a collaborative team while honing your administrative skills, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Professional development assistance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $22 - $30