What are the responsibilities and job description for the Front Desk Coordinator position at Green Opal Salon?
We are looking for a salon coordinator to work our front desk and to perform a variety of tasks. As a coordinator, you will be the first point of contact to our guest in our salon. Basic duties include booking of client services, cleaning, assisting or staff in managing their scheduled day and checking guest in and out. We are specifically looking for a pleasant personality and someone who excels at customer service. Multitasking and stress management skills and time management are also essential for this position. Ultimately, the role is heavily composed of ensuring the front desk is managed, making sure guests are welcomed positively and properly accommodated, and completing tasks with the highest quality standards. Our ideal candidate has high end retail or salon/ spa experience.
Responsibilities
- Greet and welcome guests as soon as they arrive
- Answer phone and assist in booking
- Ensure reception & retail area is tidy and presentable
- Restock retail and various other materials
- Keep salon orderly and clean (dusting, sweeping, and mopping)
- Check out clients and assist in pre booking
- Handle end of day deposit
- Keep up with laundry
Skills
- Proven work experience in a similar role or one heavily related to customer service
- Proficiency in Microsoft, Excel, and Google Doc
- Ability to learn and adapt to booking software
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; any beauty industry experience is a plus
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Desktop administration: 1 year (Preferred)
- Customer Service: 4 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $16