What are the responsibilities and job description for the Dockhand position at Green Turtle Bay Resort and Marina?
Job Description: Dockhand
Location: Grand Rivers, KY, 42045
A dockhand is responsible for assisting with the loading and unloading of boats, maintaining the cleanliness and organization of the dock area, and providing excellent customer service to boaters and guests.
Responsibilities
Location: Grand Rivers, KY, 42045
A dockhand is responsible for assisting with the loading and unloading of boats, maintaining the cleanliness and organization of the dock area, and providing excellent customer service to boaters and guests.
Responsibilities
- Boat Handling and Docking:
- Assist boaters with docking and undocking of their vessels, ensuring safe and efficient procedures are followed.
- Handle lines, fenders, and other equipment to moor boats securely and protect them from damage.
- Operate equipment such as forklifts or boat lifts to move and transport vessels as needed.
- Customer Service:
- Greet and assist marina customers in a friendly and professional manner.
- Provide information and directions regarding marina facilities, services, and local amenities.
- Address customer inquiries and concerns promptly and courteously, ensuring their needs are met.
- Maintenance and Facility Upkeep:
- Perform routine cleaning and maintenance of docks, walkways, and other marina areas to ensure cleanliness and safety.
- Monitor and report any maintenance or repair needs to the appropriate personnel.
- Maintain fuel dock, ensuring fuel pumps and meters are in working condition, and assist with fueling as necessary.
- Safety and Security:
- Enforce marina rules and regulations to ensure the safety and security of all customers and their property.
- Monitor and report any safety hazards or security incidents to the marina management.
- Assist in emergency situations, including rescue operations or the implementation of safety protocols.
Qualifications:
- High school diploma or equivalent.
- Prior experience working in a marina or similar environment is preferred but not required.
- Strong customer service skills with the ability to interact professionally with diverse customers.
- Basic knowledge of boating operations, terminology, and handling techniques.
- Physical ability to lift heavy objects, work outdoors in varying weather conditions, and perform manual tasks.
- Excellent communication skills and the ability to work collaboratively with a team.
- Willingness to work flexible hours, including weekends and holidays, as marina operations necessitate.
NOTE: The responsibilities and qualifications outlined above are general in nature and may be subject to change based on the needs of the marina and specific job assignments.
If you are enthusiastic about boating, enjoy working in a dynamic environment, and have a passion for providing outstanding customer service, we invite you to apply for the role of Dockhand at our Drystack Marina.
