What are the responsibilities and job description for the Veterinary Receptionist position at Greenbrier Veterinary Clinic?
Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. The ideal candidate will serve as the first point of contact for pet owners, providing exceptional customer service while ensuring the smooth operation of our veterinary clinic. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment.
Duties
- Greet clients and their pets warmly upon arrival and provide a welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records and ensure all documentation is up-to-date.
- Process payments and manage billing inquiries with attention to detail.
- Assist veterinary staff with animal restraint during examinations or treatments as needed.
- Provide information on animal husbandry, pet care, and clinic services to clients.
- Maintain cleanliness and organization of the reception area and waiting room.
- Handle client concerns with professionalism and empathy.
Qualifications
- Previous experience in a veterinary or animal care setting is preferred.
- Strong knowledge of animal handling techniques, including animal restraint and basic husbandry practices.
- Familiarity with various aspects of pet care, including grooming, dog training, equine care, and veterinary critical care is a plus.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with clients and team members.
- Ability to multitask in a busy environment while maintaining attention to detail.
- Proficient computer skills for managing appointment scheduling and client records.
- A genuine passion for animals and their well-being.
Join our team as a Veterinary Receptionist where your love for animals can shine through your work!
Job Type: Full-time
Pay: $16.00 - $22.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Bel Air, MD 21015 (Required)
Ability to Relocate:
- Bel Air, MD 21015: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $23
