Certified Medical Assistant

Under direction of the Director of Orthopedics and Specialty Clinics, the Certified Medical Assistant is responsible for assisting in the delivery of health care and patient care management.

Essential Duties and Responsibilities:

• Performs selected nursing and administrative duties and assists the physician as part of the clinical care team.
• Conducts pre-visit planning by reviewing and updating patient charts prior to appointment with recent test results and correspondence and determines needed services per practice protocol.
• Confers with physician regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit.
• Prepares patients for examination and treatment, escorting them from the waiting area to the exam room and taking histories and vital signs.
• Prepares, cleans and maintains exam and treatment rooms.
• Gives injections and assists with exams and office procedures as needed; provides other patient care services as directed by the Physician or Advanced Practice Provider (NP or PA).
• Administers medication upon physician order and responds to medication requester per practice protocol.
• Prepares and maintains clinical supplies and equipment.
• Triages and responds to patient communications within practice policy.
• Assists with scheduling tests and treatments, pre-certifying patients for hospital care and/or procedures, and processing referrals to other providers.
• Coordinates care with disease management or case programs as needed.
• Contributes to the development of policies and procedures.
• Participates in professional development activities and maintains professional affiliations.
• Creates, maintains, copies and files patient files, records and other information as needed.
• Interacts with patients, families, providers, and other staff in a professional, positive, and respectful manner.
• Consistently demonstrates a positive attitude.
• Fosters teamwork by offering assistance to others.
• Communicates clearly and effectively with other team members.
• Demonstrates clear ownership of workplace and patient safety.
• Reports mistakes, near misses, adverse events and quality and safety concerns.
• Participates in the development and implementation of safety and quality improvement activities.
• Protects patient confidentiality and abides by all HIPAA and privacy laws.
• Other duties as may be assigned

Job Qualification Requirements:

Education: Graduate of an accredited Medical Assistant Program

Licensure/Certification: Certification as Medical Assistant required, as CMA, RMA, NCMA, CCMA or CMAA. CPR certification required within one month of hire.

Experience:  One to three years of clinical experience preferred.  Knowledge of medical equipment and instruments, common safety hazards and precautions and treatment room procedures required.  Ability to maintain strict confidentiality.

Physical Requirements:  Must be able to stand and walk for extended periods of time; push, pull and reach.  The ability to move and lift patients, when necessary.  Occasionally lift up to 50 lbs.