Demo

Event Services Specialist

Greenleaf Hospitality Group
Kalamazoo, MI Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 3/21/2026

Overview

Top Reasons to Work With GHG

  • We are one of the Nation's 101 Best and Brightest Companies to work for
  • You’ll have the opportunity to work with a fun, high-energy, and passionate Banquet team that values the success of each event for our clients
  • You will grow your skills and experience in a dynamic environment that fosters career advancement

A Look Into Working in GHG Banquet Operations

Step into the unique realm of Banquet Operations with Greenleaf Hospitality Group! In this dedicated, behind the scenes team you'll be at the heart of orchestrating a variety of events in our 24 event spaces, or offsite catering, from elegant weddings to high-profile corporate gatherings. Imagine the fast pace and adrenaline rush of setting up stunning venues and delivering exceptional service to guests who are celebrating life's most important moments. Benefit from continuous learning opportunities, opportunities for career growth, flexible shifts, and comprehensive health and wellness benefits. Your dedication to creating exceptional guest experiences is valued and celebrated, making Banquet Operations a fulfilling career choice. Join us and be part of something extraordinary!

Responsibilities

What You’ll Be Doing

 

Assist in planning, overseeing, and executing events on and off the property. Supervise the event staff at all function stages, from set-up to breakdown, while maintaining high-level service excellence standards.

 

  • Provide a warm welcome and fond farewell to all guests.
  • Assist managers with planning the layout and logistics of events.
  • Supervise event timelines to ensure prompt service.
  • Supervise the setup of events.
  • Provide visible floor presence during service and coordinate food and beverage service.
  • Anticipate and respond quickly to guests' requests, questions, and feedback. .
  • Ensure all event spaces remain neat, clean, and organized.
  • Ensure that all applicable safety regulations are communicated and adhered to.
  • Check all meeting room setup details and ensure all rooms are set in alignment with banquet event orders. 
  • Participate in BEO/Packet/Pre-Conference meetings as required by leadership.
  • Assist in generating useful historical information for use in future events.

Qualifications

What You Need for this Position

  • High school diploma or GED required.
  • 1-2 years of event or food and beverage experience
  • Leadership experience is a plus.
  • Exhibit a self-starting personality with an ability to remain calm under pressure. 
  • Exhibit passion for providing the highest level of customer service.
  • Demonstrate excellent communication skills providing clarity and instruction to staff along with clarity and responsiveness to guests, vendors, and department heads— both verbally and in writing.
  • Must be willing to work alongside and help the team with their job duties as needed. 
  • Demonstrate excellent time management skills.
  • Maintain a professional appearance and manner at all times. 
  • Ability to lift and move heavy furniture and stand for long periods of time.
  • Willingness to work long hours, irregular shifts, weekends and holidays.
  • Able to stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Able to lift up to 40 pounds from time to time
  • Able to safely work with potentially dangerous chemicals and equipment
  • Able to comply with safety and health code standards
  • Able to handle responsibilities that require repetitive motion tasks

What's in it for You

  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% Discount on GHG outlets
  • Shift meal provided per day
  • Discounted hotel rates at Radisson Hotel Group branded properties worldwide
  • Parental Leave Program (Full-Time Option)
  • 401K with 100% match up to 3% (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)

Salary : $600

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