IT Business Systems Analyst

Position Description :

Greenleaf Management is a growing real estate services company specializing in residential, commercial, and NNN property management. As we grow, so do our opportunities to improve our operations through information technology.

The IT Business Analyst will act as a liaison between business stakeholders and the IT team, ensuring that technology solutions align with business objectives. The role involves analyzing, documenting, and improving processes, systems, and workflows to enhance operational efficiency and deliver value. The IT Business Analyst will also support project delivery by defining requirements, ensuring clarity, and facilitating communication across teams. A positive attitude and friendly, respectful communication style will align with Greenleaf's company culture.

Key Responsibilities :

Requirements Gathering and Analysis :

Collaborate with stakeholders to gather, document, and analyze business requirements for IT projects.

Translate business needs into technical requirements, functional specifications, and user stories.

Identify gaps, risks, and opportunities to optimize systems and workflows.

Process Improvement :

Analyze and map current business processes; propose improvements to enhance efficiency.

Work with cross-functional teams to identify and document process changes.

Support change management initiatives for process and system improvements.

Solution Design and Delivery :

Partner with developers, solution architects, and vendors to design solutions that meet business requirements.

Assist in the development and implementation of new IT systems and tools.

Perform functional and system testing to ensure quality and alignment with requirements.

Documentation and Communication :

Create and maintain clear documentation, including business requirements, process flows, and user manuals.

Act as the communication bridge between IT and business stakeholders.

Provide training and support to end-users on new systems and processes.

Project Support :

Assist in project planning, including scope, timelines, and resource allocation.

Support project managers by monitoring project progress, tracking issues, and ensuring timely delivery.

Data Analysis and Reporting :

Analyze system data to identify trends, insights, and areas for improvement.

Prepare reports and dashboards to assist in decision-making.

Required Skills and Qualifications :

Bachelors degree in Information Technology, Business Administration, Computer Science, or a related field.

3 years of experience as a Business Analyst, preferably within IT or technology projects.

Strong knowledge of business analysis methodologies and tools

Proficiency in requirements gathering, process mapping, and creating documentation.

Experience with software testing, including test planning and execution.

Proficiency in Microsoft Office Suite, Visio, and other business analysis tools.

Ability to work independently, manage multiple priorities, and meet deadlines.

Preferred Skills :

Certification in Business Analysis (e.g., CBAP, CCBA, or similar).

Experience with data analysis tools (e.g., SQL, Power BI, Tableau).

Knowledge of IT systems, software development lifecycle (SDLC), and cloud solutions.

Familiarity with project management tools

Get to Know Greenleaf

Greenleaf is an organization built of team members in the Southeast based on 4 core principles : dream big, work hard, play by the rules, and take care of each other. Greenleaf was founded in 2007 with one single family home and just 3 employees. We have since grown to approximately 70 team members and continue to grow. Greenleaf places our family of residents, employees, and investors first in every decision throughout the business. We believe in holding and investing in each piece of real estate for the long term to be well positioned for market cycles and opportunities.

Greenleaf Management has a lot to offer :

Competitive Salary : $70,000- $95,000

Quarterly bonus program

Benefits : 401(k) and a comprehensive benefits suite including Medical, Dental, Vision and Life insurance

Salary : $70,000 - $95,000