What are the responsibilities and job description for the Systems Admin Automation Specialist position at GreenPages?
Job Description
Job Description
Description
The Systems Administration - Automation Specialist is responsible for the identification, creation and maintenance of client-side automation / scripting capabilities. This critical role will focus on how to automate common / repeatable tasks for internal and external clients.
Key Responsibilities
- Assist with identifying automation tools to continually build internal capabilities.
- Administer client automation tools and processes, focusing on reliable and safe automation capabilities.
- Identify and create scripts (C, python, etc.) to automate client-side processes (PW resets, account provisioning, etc.)
- Develop and implement project plans, risk assessments and contingency plans
- Design and implement monitoring, configuration management and reporting functions that strive for a hands-off environment
- Assemble and distribute key operational reports for internal and external uses.
- Work with HelpHub managers to assist in defining and documenting best practices and support procedures
- Carry out special tasks at Management’s direction.
- Interact with customers and staff at both technical and supervisory levels as required.
Skills, Knowledge and Expertise