What are the responsibilities and job description for the Collections Agent position at GREENPATH SOLUTIONS?
Job Overview
We are seeking a dedicated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, negotiating payment plans, and ensuring timely collection of outstanding debts. This role requires excellent communication skills, a strong understanding of medical terminology, and proficiency in accounting software. As a Collection Agent, you will play a crucial role in maintaining positive relationships with clients while effectively managing their accounts.
Responsibilities
- Contact clients via phone and email to collect outstanding payments on accounts.
- Negotiate payment arrangements that are feasible for both the client and the company.
- Maintain accurate records of all communications and transactions related to account collections.
- Perform account reconciliation to ensure all payments are accurately applied.
- Utilize accounting software to track payments and manage accounts payable effectively.
- Understand and apply medical billing practices as needed for relevant accounts.
- Demonstrate strong phone etiquette while handling calls professionally and courteously.
- Stay informed about medical terminology to facilitate effective communication with clients in the healthcare sector.
- Collaborate with team members to develop strategies for improving collection rates.
Skills
- Proficiency in coding and familiarity with accounting software is preferred.
- Knowledge of medical billing processes and medical terminology is a plus.
- Strong negotiation skills to facilitate payment arrangements effectively.
- Experience in telemarketing or similar roles that require persuasive communication skills.
- Excellent phone etiquette and interpersonal skills to build rapport with clients.
- Ability to perform account reconciliation tasks accurately and efficiently.
- Detail-oriented mindset with strong organizational skills to manage multiple accounts simultaneously.
Join our team as a Collection Agent and contribute to our mission of providing exceptional service while ensuring financial accountability!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- On-the-job training
- Opportunities for advancement
- Paid training
- Profit sharing
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $15 - $18