Demo

Account Manager

Greentech Renewables
Pensacola, FL Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/13/2025

Job Description

Job Description

SUMMARY :

We are looking for an Account / Project Manager to own multiple customers’ books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive, shows initiative, and is excited to be empowered and included in business goals / plans will have ample opportunity for growth within the organization.

REPORTS TO : Location Manager

MINIMUM QUALIFICATIONS :

  • Previous customer service and / or administrative experience is required (1 years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well
  • Computer proficiency is required
  • Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential

ADDITIONAL PROFICIENCIES

  • Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency
  • Must have stellar communication skills, both written and verbal
  • Must be organized, possess strong problem-solving skills
  • Must show initiative, self-motivation, perseverance
  • PREFERRED QUALIFICATIONS :

  • Bachelor's degree in related field
  • OR 2 years industry experience
  • WORKING CONDITIONS :

    Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat / cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.

    BENEFITS :

  • Insurance - Medical, Dental, Vision Care for full-time positions
  • Disability Insurance
  • Life Insurance
  • 401(k)
  • Paid Sick Leave
  • Paid Holidays
  • Paid Vacation
  • Paid Parental Leave
  • OTHER COMPENSATION :

    The following additional compensation may be applicable for this position :

  • Profit Sharing
  • SUPERVISORY RESPONSIBILITIES : NO

    ESSENTIAL JOB FUNCTIONS :

  • Proactive customer account management : Account / Project Manager will be assigned specific customer accounts and will be accountable for those customers having a consistently positive experience with Company every day.
  • Write up customer orders, engage in pricing and availability discussions.
  • Create processes and strategies to help customers stay organized and informed, and to make it easy for the customers to provide forecasting for their upcoming needs.
  • Engage in ongoing learning and training in solar equipment to give customers advice on products and product alternatives.
  • Provide insight into purchasing decisions for the Company team based on conversations with customers and a well-established customer relationship.
  • Provide customer service to walk-in retail customers; handling cash / credit sales transactions.
  • Telephone sales support – answer customer questions, take orders, give directions, route calls, take messages.
  • Prepare / pick sales orders in support of the warehouse team.
  • Give input on marketing, events and broader customer communications; update lobby displays and stock literature in showroom.
  • Other duties as assigned
  • NOTE : Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time; with or without notice.

    CED is an Equal Opportunity Employer - Disability | Veteran

    e; with or without notice.

    Company Description

    Greentech Renewables is the nation’s largest solar equipment distributor. Greentech Renewables is a division of Consolidated Electrical Distributors Inc. (CED), a privately held company dedicated to providing quality service in the electrical distribution market. Since its establishment in 1957, CED has become a recognized leader in the electrical industry with over 700 locations nationwide. Greentech Renewables specializes in Solar PV and energy storage for residential, commercial, and utility markets. As a full-service wholesale distributor of Solar, Electrical, and Renewable energy products, we are committed to providing superior service and support. We have an extensive on-site inventory featuring products from the solar and electrical industry’s top manufacturers.

    Company Description

    Greentech Renewables is the nation’s largest solar equipment distributor. Greentech Renewables is a division of Consolidated Electrical Distributors Inc. (CED), a privately held company dedicated to providing quality service in the electrical distribution market. Since its establishment in 1957, CED has become a recognized leader in the electrical industry with over 700 locations nationwide. Greentech Renewables specializes in Solar PV and energy storage for residential, commercial, and utility markets. As a full-service wholesale distributor of Solar, Electrical, and Renewable energy products, we are committed to providing superior service and support. We have an extensive on-site inventory featuring products from the solar and electrical industry’s top manufacturers.

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