What are the responsibilities and job description for the Information Technology Services Specialist position at Greenville Technical College?
ð Exciting Career Opportunity at Greenville Technical College! ð
We are thrilled to announce an opening for the IT Services Specialist I position at Greenville Technical College. If you have a passion for technology and a desire to support a dynamic educational environment, this role is perfect for you!
ð Position: IT Services Specialist I
ð¢Â Location: Greenville, SC
ð Â Job ID:Â 109085
General Responsibilities:
Provide first-level technical support to college staff and students.
Assist with the installation, configuration, and maintenance of IT systems and network devices.
Troubleshoot and resolve hardware, software, and network issues.
Support end-users via phone, email, chat, and in-person.
Maintain accurate records of work activities and document recurring issues.
Participate in IT projects and initiatives to enhance support services.
Develop and update helpdesk guides, FAQs, and training materials.
Qualifications:
High school diploma and relevant experience. An associate's or bachelor's degree in a related field may be substituted for the required work experience.
Strong technical skills in IT hardware/software, operating systems, and networking.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Willingness to continuously learn and update skills.
Why Join Us?
Be part of one of the largest institutions of higher learning in South Carolina.
Contribute to a respectful campus culture that values diversity and inclusion.
Opportunities for professional growth and development.
ð Apply Now: https://gvltec.csod.com/ux/ats/careersite/1/home/requisition/1851?c=gvltec
Greenville Technical College is an Equal Opportunity/Affirmative Action Employer. Minorities, females, disabled, and veterans are encouraged to apply (EOE/AA/M/F/D/V).
