What are the responsibilities and job description for the Automotive Service Advisor position at GREG RAIRDON DODGE CHRYSLER JEEP INC?
Dodge Chrysler Jeep of Marysville is seeking motivated and driven candidates for an Automotive Service Advisor! We want you to be a part of our dynamic team! Our training team will help to develop your skills so you can advance with us! No limit to your potential!
$72,000-$156,000/Year Commission Bonus
Potential for relocation assistance available.
Available Benefits, subject to eligibility requirements:
- Medical, Vision, & Dental Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- 401k plan, subject to completion of the introductory period and other eligibility requirements
- All subject to eligibility requirements of the applicable benefit plan
Paid Time Off:
- All employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law.
- Following 36 months of continuous service, full-time employees will earn an additional 40 hours of RAG PTO on each anniversary date. Following 120 months of continuous service, full-time employees will earn 80 hours of RAG PTO on each anniversary date.
Job responsibilities include:
- Greet guests, listen to their concerns, and identify their vehicle service needs Strive to enhance the customer experience
- Conduct vehicle walk arounds and identify necessary repairs or maintenance
- Provide customers with detailed explanations of recommended services and associated costs
- Upsell additional services or products based on customer needs and vehicle requirements
- Schedule appointments for service and repairs
- Coordinate with technicians to ensure timely completion of repairs and tasks
- Keep customers informed of the status of their vehicles throughout the service process
- Process payments and handle financial transactions
- Other duties may be assigned
Required Skills/Abilities:
- Strong knowledge of automotive systems and repair processes
- Excellent communication and interpersonal skills
- Ability to effectively explain technical information to non-technical customers
- Proficiency in using computer systems and software for service writing and invoicing
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Prior experience in a dealership or automotive service center is preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran
Salary : $72,000 - $156,000
