What are the responsibilities and job description for the IT Systems Administrator position at Gregory & Appel Insurance?
Job Description
Job Description
The Systems Administrator is a highly dependable and motivated professional. This position is responsible for ensuring on premise and cloud-based services are running, updated and secure. This person is also responsible for ensuring outstanding levels of customer service by providing direct support to internal and external clients.
Responsibilities
- Provide system-level support of assigned systems to maintain integrity and security of a predominantly Windows enterprise environment.
- Perform off-hours maintenance and critical response to support outages and upgrades to reduce downtime, if necessary.
- Maintain assigned system infrastructure including customization, configuration, installation, and testing.
- Manage server infrastructure and servers in VMware.
- Hardware and OS patch management.
- Provide implementation support for new systems including upgrades, customization, integration, and testing.
- Oversee user access administration for company-wide applications and systems.
- Manage security applications and systems.
- Operate and maintain backup environments and disaster recovery plans / procedures.
- Provide priority / troubleshooting guidance when necessary.
- Create and maintain support documentation.
- Assist Helpdesk Technician(s) with day-to-day operations, serve as ticket escalation, and equipment setups, if needed.
- Work alongside other Systems Administrator(s) to maintain all systems, the network, and applications as well as research, evaluate, and recommend changes / new technologies.
- Support and administer third-party applications / websites.
Qualifications
Preferred Knowledge, Skills, and Abilities
o Windows Server operating systems
o SAN Storage hardware
o Virtualization (VMware, VMware ESXi, VMware templates)
o Software Deployment tools
o End Point Protection
o SSO
o Content Filtering
o Email Filtering
o VoIP Telephony
Benefits :
Why Work at G&A?
Gregory & Appel helps organizations and people grow through tailored risk management strategies. From helping companies with their business insurance programs and employee benefits offerings to helping individuals protect their assets – our team is the difference.
Who wouldn’t want to work for a company that :
