Demo

Account Manager

Gresham Technologies PLC
New York, NY Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 6/3/2025

About Us

Gresham is a global fintech company specializing in innovative financial data and automation solutions. We provide cutting-edge technology to financial institutions, helping them streamline operations, improve compliance, and drive efficiency. As part of our continued growth, we are expanding our client success team to ensure a best-in-class renewal experience for our customers.

About the Role

We are seeking a Account Manager to manage and optimize the contract renewal process for our U.S. client base. This role is responsible for driving retention, maximizing contract value, and ensuring a seamless renewal experience. The ideal candidate will work cross-functionally with sales, finance, legal, and customer success to maintain strong customer relationships and execute renewal strategies.

Key Responsibilities:

  • Renewal Management: Own and drive the end-to-end renewal process, ensuring timely and accurate contract renewals.
  • Customer Retention: Proactively engage with customers to understand their needs, address concerns, and reinforce the value of our solutions.
  • Negotiation & Upsell: Identify opportunities to expand contracts, increase product adoption, and secure multi-year commitments.
  • Forecasting & Reporting: Maintain accurate renewal forecasts, track key metrics, and provide insights to leadership.
  • Cross-Functional Collaboration: Partner with sales, customer success, finance, and legal teams to manage contract negotiations and resolve customer challenges.
  • Process Optimization: Improve renewal workflows, standardize best practices, and enhance operational efficiency.
  • Customer Advocacy: Act as a trusted advisor, ensuring customer satisfaction and long-term retention.

 

Qualifications & Skills:

  • Experience: In account management, renewals, customer success, or a related role within a fintech, SaaS, or technology company.
  • Sales & Negotiation Skills: Proven ability to drive contract renewals, negotiate terms, and manage complex customer relationships.
  • CRM & Data Proficiency: Strong experience with Salesforce or similar CRM platforms, along with data analysis and reporting skills.
  • Customer-Centric Mindset: A proactive approach to addressing customer needs and enhancing satisfaction.
  • Detail-Oriented & Organized: Strong project management skills with the ability to manage multiple accounts and deadlines.
  • Excellent Communication: Strong interpersonal and presentation skills to engage with customers and internal teams.

Why Join Us?

  • Be part of a growing fintech company with a strong customer base.
  • Play a key role in driving customer retention and revenue growth.
  • Work with a collaborative and high-performing global team.

 

At Gresham, you'll find:

  • A supportive, friendly, non-corporate culture where open communication thrives. 
  • The freedom to experiment and innovate, with your ideas valued and heard. 
  • A chance to work on meaningful projects that directly impact the financial world. 
  • Hybrid work environment with flexible work schedules, with opportunity to work from our fantastic office in New York and from home
  • Competitive salary and benefits package:
  • 20 vacation days, 12 holidays, paid sick days and your birthday off (your 1st year, increases with longevity); carryover (5) days to next year
  • Discretionary Company Bonus: based on individual and group performance
  • Employer-sponsored Medical insurance (eligibility 1st day of hire)
  • Company paid Life insurance (2x your annual salary)
  • Optional Dental, Vision, and Disability coverage
  • 401k plan and company match of 3% (eligibility 1st day of hire)
  • Flexible Spending Account (FSA) (eligibility 1st day of hire)
  • Employee Assistance Program (EAP)

 

Salary Range: $70,000 - 80,000

NOTE to Agencies: We work with selected recruitment agencies only. We do not accept speculative CVs.

Salary : $70,000 - $80,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Account Manager?

Sign up to receive alerts about other jobs on the Account Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$78,252 - $113,319
Income Estimation: 
$168,296 - $226,155
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$130,351 - $192,268
Income Estimation: 
$168,526 - $245,699
Income Estimation: 
$78,252 - $113,319
Income Estimation: 
$168,296 - $226,155
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$55,240 - $79,001
Income Estimation: 
$104,545 - $161,038
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$133,333 - $194,768
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Gresham Technologies PLC

Gresham Technologies PLC
Hired Organization Address New York, NY Full Time
Looking to advance your career at a leading Fintech as part of a global Sales team? Our Sales team are responsible for d...
Gresham Technologies PLC
Hired Organization Address New York, NY Full Time
About Us Gresham is a global fintech company specializing in innovative financial data and automation solutions. We empo...

Not the job you're looking for? Here are some other Account Manager jobs in the New York, NY area that may be a better fit.

Executive Assistant

Investment Manager, New York, NY

Executive Assistant

Asset Manager, New York, NY

AI Assistant is available now!

Feel free to start your new journey!