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ON-SITE - A+ certified Desktop Support Specialist - HBITS-06-13930

GreyCell Labs, Inc
East Greenbush, NY Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/25/2025

Job Details

Job Title: ON-SITE - A certified Desktop Support Specialist

Job Id: HBITS-06-13930

Location: East Greenbush, NY 12061

Duration: Long-term

Job Description:

  • 70 months experience working with end-user clients to troubleshoot both software and hardware issues
  • 70 months experience supporting Microsoft Windows 7 or higher desktop operating systems
  • 60 months experience working with Microsoft Office Suite including but not limited to MS Access, Excel, Powerpoint, Project, Word and Visio
  • 60 months experience supporting and troubleshooting Citrix, Active Directory and Networking in a desktop environment
  • 60 months experience working in a Help desk environment
  • 60 months of experience creating or updating system support documentation
  • A certification

_________________________________________________________

Agency: New York State Police

Detailed Job Description: This is a technical assignment working for the New York State Police onsite. Responsibilities include but are not limited to support for desktop, laptop and peripheral hardware, COTS and agency specific software, and network connectivity. The individual selected for this position will carry out all IT support efforts. This position will serve as a liaison between the end-user and the technology team(s). The candidate will provide service under all of the unit s policies, guidelines and operational procedures.

Max: SEVEN 32.800.2838

Kirtan:- SEVEN 32.800.2373

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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