Property Maintenance Supervisor- Washington DC (Student Living)

Key Responsibilities: 

• Perform routine inspections and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances. 

• Troubleshoot and repair issues related to electrical, plumbing, HVAC, and general building operations. 

• Respond promptly to service requests from tenants or building occupants and ensure timely completion of maintenance tasks. 

• Perform general repairs such as drywall patching, painting, flooring. 

• Coordinate with contractors and external vendors for specialized maintenance tasks when necessary. 

• Ensure that all work complies with relevant safety and building code standards. 

• Keep maintenance areas and storage rooms organized, stocked, and compliant with safety regulations. 

• Document all service requests, repairs, and maintenance tasks in the system. 

• Assist with emergency repairs and on-call duties as needed. 

• Collaborate with the property management team to ensure the best service and tenant satisfaction. 

• Read and interpret building site maps to ensure efficient maintenance and repair activities across residential and commercial properties. 

• Assist and complete work orders generated from resident requests for service, as well as routine upkeep of the community by diagnosing the source or cause of defects or problems, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 

• Oversee and complete the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining necessary supplies and materials, completing all maintenance tasks, and inspecting completed work. 

• Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure they reflect and represent the high quality of the community and Greystar standards. 

• Periodically inspect work performed by other service team member and contractors, vendors, and other service providers to assess the effectiveness of policies, procedures, and quality of work. Develop corrective action plans as needed to ensure quality standards, scope, and specifications are met. 

• Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines. 

• Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. 

• Support cost-cutting and expense control programs by fixing rather than replacing parts when possible, avoiding waste of materials and supplies, and practicing correct use of tools and equipment. 

• Conduct regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keep up to date on all OSHA and other safety-related laws and requirements to ensure community compliance. 

• Demonstrate customer service skills by treating residents and others with respect, answering questions from team members and residents, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency. 

Qualifications: 

• High school diploma or equivalent required; certification in maintenance or a related field is preferred. 

• DC3 Certification is a must. 

• Minimum of 5 years of experience in building maintenance, including both residential and commercial properties. 

• Strong knowledge of building systems (HVAC, plumbing, electrical, etc.) and mechanical systems. 

• Ability to use and operate various hand and power tools safely and effectively. 

• Strong problem-solving and troubleshooting skills. 

• Excellent written and verbal communication and customer service skills. 

• Ability to work independently and as part of a team. 

• Must be flexible and able to handle a variety of tasks as required. 

• Ability to lift and move heavy equipment or materials as necessary. 

• Valid driver’s license and reliable transportation (if travel between properties is required). 

• Must be able to read and understand building site maps to navigate and manage building systems and repair activities effectively. 

Preferred Skills: 

• Experience with commercial and residential building systems. 

• Knowledge of local building codes and regulations. 

• EPA Certification or equivalent (for HVAC or refrigeration specialists). 

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