What are the responsibilities and job description for the Senior Director, Real Estate Ops position at Greystar?
JOB DESCRIPTION
Responsible for underwriting review, participates in detailed predevelopment tasks (floorplan review, community planning), partners with development and investment to gain IC approval on potential sites/assets, interfaces frequently with capital, vets technology, and designs/supporting a new operating model.
Leads the process for formulating and developing the annual budgets for the assigned properties and portfolios comprising the markets and ensures that budgeted revenue, expense, and NOI objectives are achieved by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and identifying and correcting operational and financial performance.
Articulates and communicates the Company’s standards for property and portfolio operation, and establishes programs, processes, and procedures to ensure compliance with the Company’s operating procedures and policies, and applicable legal and regulatory agencies. Conducts audits, site visits, financial reviews, market analyses, and other investigative methods to evaluate the performance of the community portfolio and works with the property management teams to implement action plans that drive performance improvement.
Oversees the staffing needs of the assigned markets and portfolios, sets competency and candidate qualifications, and participates in the selection of key talent for the Regional Property Managers and other key leadership roles. Supervises the team of seasoned property managers by interviewing, hiring, training, and developing team members, and manages their performance in accordance with Company policies, values, and business practices.
Supports the growth and presence of the Company within the assigned markets by researching and developing new business opportunities, contacting and meeting with potential clients, preparing and presenting financial proposals, and overseeing the take-over and transition of new properties under management contracts.
Manages client retention and satisfaction by maintaining on-going communication, providing detailed reports, market updates, and financial analysis on the performance of the portfolios, acting quickly and with urgency to address client concerns, questions, or requests, and reviewing and acting on client satisfaction survey results. Work with the Controller, property accountants, and others to ensure the timely production and reconciliation of financial data provided to clients.
Participates with the Company’s senior leaders in routine market review discussions to examine the overall operational, financial and client satisfaction results for the communities within the markets, present and justify business plans, make asset management recommendations, and review growth projections.
Ensures compliance with the Company’s policies and procedures related to selection and use of vendors, contractors, and other service providers by reviewing and approving proposed contracts, researching and communicating ongoing work quality and status, processing invoices, change-orders, and other statements of work, and ensuring open communication between consultants and Company project team members.
The salary range for this position is $200,000 - $250,000
The compensation range reflects a good faith estimate of starting base pay for employment at the time of posting. Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.
Onsite Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.
Greystar seeks to attract, recruit, advance and retain top talent. Greystar’s compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.
Robust Benefits Offered for Full-time Team Members:
Medical, Dental, Vision, Life
401(k) with Company Match (eligibility required)
Short-term & Long-term Disability
Critical Illness/Accident/Hospital Indemnity Plans
Employee Assistance Program
Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave
For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Salary : $200,000 - $250,000
