What are the responsibilities and job description for the Customer Service/Front Desk position at Greystone Castle Sporting Club?
About us
Greystone Castle Sporting Club is a small business in Mingus, TX. We are professional, agile and fast-paced.
**Job Title:** Front Desk Agent
**Job Summary:**
We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of the front desk area.
**Responsibilities:**
- Greet and welcome guests in a courteous and professional manner
- Answer and direct incoming phone calls
- Assist with check-ins and check-outs of guests
- Manage reservations and provide information about rooms, rates, and amenities
- Handle customer inquiries and resolve any issues promptly
- Perform data entry tasks accurately
- Maintain office files and records
- Assist with calendar management for appointments and bookings
- Provide support to customers with a focus on excellent service delivery
**Experience:**
- Proven experience in a front desk or customer service role
- Proficiency in using phone systems and office equipment
- Strong data entry skills with attention to detail
- Knowledge of calendar management software is a plus
- Experience in customer support or as a personal assistant is advantageous
If you are a dedicated individual with excellent communication skills and a passion for delivering outstanding service, we encourage you to apply for the Front Desk Agent position. Join our team and be part of a dynamic work environment where your contributions are valued.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
Schedule:
- Day shift
- Rotating weekends
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Mingus, TX 76463 (Required)
Ability to Relocate:
- Mingus, TX 76463: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $14