What are the responsibilities and job description for the Customer Service Representative position at Greywolf Veterinary Hospital?
Are you passionate about providing exceptional client service in a fast-paced, team-oriented environment? Do you enjoy working with animals -- and the people who love them? Our progressive, multi-species veterinary hospital in beautiful Sequim, Washington is seeking a Customer Service Representative (CSR) to join our front dek team.
Key Responsibilities:
- Greet clients and patients with professionalism, empathy, and efficiency
- Answer phones, schedule appointments and manage client communications
- Maintain accurate patient records and handle financial transactions
- Communicate clearly and compassionately with pet owners
- Support the medical team by ensuring smooth work flow at the front desk
- Manage multiple tasks with attention to detail in a dynamic environment.
Qualifications
- Strong communication skills
- Experience in customer support and client services
- Skilled in data entry and phone etiquette
- Familiarity with Microsoft Office and general computer skills
- Ability to handle cash and perform outbound calling
- Multilingual or bilingual abilities are a plus
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $20
