What are the responsibilities and job description for the Field Operations Specialist position at Gridware?
About Gridware
Gridware exists to enhance and protect the mother of all networks: the electrical grid. The grid touches everything and the consequences can be dire when it fails: wildfires burn, land is destroyed, property is damaged, and lives are lost.
Our team created an advanced sensing system to continuously analyze critical grid behavior. Utilizing high-precision sensor arrays and intelligence, our system identifies and preemptively mitigates faults. The technology has been proven with utilities to bolster safety, enhance reliability, and reduce outages. The demand for power will only increase. We protect the grid of today while we build the grid of tomorrow.
Gridware is privately held and backed by the best climate-tech and Silicon Valley investors. We are headquartered in San Francisco, California.
Role Description
The Field Installation Specialist is responsible for executing on-site installations, maintenance, and support of Gridware’s advanced sensing systems. This role involves working closely with utility partners, troubleshooting technical issues, and ensuring high-quality installations that meet safety and performance standards.
Salary: $2,250 for every week in the field or training (Mo-Sat, 12h/day). And all accommodation, travel, food, of course, is covered
Start Date: March 31 2025
Location: This role will involve significant travel (85% or more). The home base of an ideal candidate is California but this is flexible.
\n- Planning and overseeing the installation of devices on electric poles in remote areas, ensuring adherence to project timelines, specifications, safety standards, and local permits.
- Working closely with line crews to provide clear instructions, guidance, troubleshooting, and supervision during the installation process.
- Acting as a liaison between Gridware and utility companies, local authorities, and community members, to facilitate communication and build positive relationships.
- Utilizing internal tools to maintain accurate records of installation activities, including site conditions, issues encountered, and corrective actions taken.
- Conducting site assessments and verify readiness for installation, addressing any technical challenges encountered during setup.
- 1-3 years of experience in field installation, technical support, or a related role.
- High school diploma or equivalent; additional technical certifications are a plus.
- Valid driver’s license with a clean driving record.
- Ability to provide clear direction and effectively oversee contractors and line crew personnel.
- Excellent communication and interpersonal skills to collaborate professionally with cross-functional teams, crew members, and utility customers.
- Ability to work independently in the field and adapt to dynamic and changing environments.
- Strong proficiency in spoken & written English.
- Willingness to travel 85% or more.
- Flexibility and willingness to work a sprint schedule (example: 4 weeks onsite, 2 weeks off) as needed.
- Ability to work, and hike, outdoors in all weather conditions; including but not limited to snow, rain and varying temperatures.
- Knowledge of utility infrastructure, installation techniques, and safety regulations
- OSHA-10 or other safety certifications
- Proficiency in using GPS/GIS mapping tools or other outdoor mapping platforms
- Experience working with or as utility contractors, particularly pole inspection companies
Benefits
Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
Paid parental leave
Alternating day off (every other Monday)
“Off the Grid”, a two week per year paid break for all employees.
Commuter allowance
Company-paid training
Salary : $2,250