What are the responsibilities and job description for the Server position at Griffin Club Los Angeles?
SUMMARY
A Server will be responsible for offering members and their guests an enjoyable, expertly served meal reflecting the high service standards of the Club. Must anticipate a members needs and provide service before being asked and consistently monitor tables/service areas during service periods. A server must always maintain a professional appearance and provide friendly, personalized service to all members and their guests.
This summary below is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the General Manager at any time based upon the Club's need:
ESSENTIAL RESPONSIBILITIES
Must be willing to work as a team player with all Club staff
Responsible for taking food and drink orders in an accurate and efficient manner
Responsible for maintaining a working knowledge of all menu items. Including preparation and presentation
Must maintain familiarity with daily specials and actively present to members
Ensure all food and/or drink items are prepared consistent with Club guidelines before being served
Follow all standard food handling, sanitation, and health department guidelines
Present checks to each member and utilize proper billing policies
Remain up to date on upcoming Club events
Strictly adhere to rules and regulations established in the employee handbook and Club policies
Maintain open communication with all team members including Back of House
Utilize the 10'-5' rule in all interactions
Recognize and address any problems resulting from member or guest complaints
Notify management of unsafe conditions, maintenance issues, or damage to equipment
Perform other duties as assigned and/or requested by Management
OTHER DUTIES
Knowledge of Club Offering.
o Thorough understanding of the Clubs membership documents, programming, and general offering to members.
Maintain a professional appearance and dress appropriately for an upscale athletic and social club.
Personal and professional conduct ethical and consistent with the vision of the Club
Promote goodwill and positive energy throughout the membership and staff.
Reports To
F&B Manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
1 or more years of experience in a similar Server role in an upscale dining environment. Strong attention to detail and ability to multi-task. Ability to work with management staff and other employees in a professional manner. High School diploma or equivalent.
LANGUAGE SKILLS
Ability to read, write, and effectively present information and respond to questions from groups of managers, members, and employees. Ability to follow instructions well.
COMPUTER AND MATHEMATICAL SKILLS
Working knowledge of various computer point-of-sale programs.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
ATTENDANCE REQUIREMENTS
Ability to work a flexible schedule to include nights, weekends, and holidays based on the needs of the Club.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand; walk; sit; use hands to fingers, handle, or feel; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
While performing the essential functions of this job, the employee is usually indoors, in a controlled environment, and in some cases outdoors and experiences a moderate noise level in the work environment.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
A Server will be responsible for offering members and their guests an enjoyable, expertly served meal reflecting the high service standards of the Club. Must anticipate a members needs and provide service before being asked and consistently monitor tables/service areas during service periods. A server must always maintain a professional appearance and provide friendly, personalized service to all members and their guests.
This summary below is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the General Manager at any time based upon the Club's need:
ESSENTIAL RESPONSIBILITIES
Must be willing to work as a team player with all Club staff
Responsible for taking food and drink orders in an accurate and efficient manner
Responsible for maintaining a working knowledge of all menu items. Including preparation and presentation
Must maintain familiarity with daily specials and actively present to members
Ensure all food and/or drink items are prepared consistent with Club guidelines before being served
Follow all standard food handling, sanitation, and health department guidelines
Present checks to each member and utilize proper billing policies
Remain up to date on upcoming Club events
Strictly adhere to rules and regulations established in the employee handbook and Club policies
Maintain open communication with all team members including Back of House
Utilize the 10'-5' rule in all interactions
Recognize and address any problems resulting from member or guest complaints
Notify management of unsafe conditions, maintenance issues, or damage to equipment
Perform other duties as assigned and/or requested by Management
OTHER DUTIES
Knowledge of Club Offering.
o Thorough understanding of the Clubs membership documents, programming, and general offering to members.
Maintain a professional appearance and dress appropriately for an upscale athletic and social club.
Personal and professional conduct ethical and consistent with the vision of the Club
Promote goodwill and positive energy throughout the membership and staff.
Reports To
F&B Manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
1 or more years of experience in a similar Server role in an upscale dining environment. Strong attention to detail and ability to multi-task. Ability to work with management staff and other employees in a professional manner. High School diploma or equivalent.
LANGUAGE SKILLS
Ability to read, write, and effectively present information and respond to questions from groups of managers, members, and employees. Ability to follow instructions well.
COMPUTER AND MATHEMATICAL SKILLS
Working knowledge of various computer point-of-sale programs.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
ATTENDANCE REQUIREMENTS
Ability to work a flexible schedule to include nights, weekends, and holidays based on the needs of the Club.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to stand; walk; sit; use hands to fingers, handle, or feel; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
While performing the essential functions of this job, the employee is usually indoors, in a controlled environment, and in some cases outdoors and experiences a moderate noise level in the work environment.
We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
