What are the responsibilities and job description for the Administrative Assistant, Information Services position at Griffin Health Brand?
MAIN FUNCTION: The Information Services Department Administrative Assistant provides proficient support to Department Director(s) and Professional Staff. Demonstrates an advanced level of computer skills; ensures efficient execution of administrative responsibilities.
- Greets all visitors in a prompt and courteous manner; responds promptly and professionally to all phone calls;. Competent in performing office management duties.
- Communicates with employees, customers, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Demonstrates willingness to learn data collection from vendor software.
- Assists Department Directors with data entry for departmental reporting of management issues regarding productivity, efficiency, budgets, and quality improvement.
- Takes accurate telephone messages and delivers in a timely manner; refers calls appropriately.
- Provides for and maintains the confidentiality of all privileged information, records, reports and files.
- Consistently demonstrates the ability to organize workday and recognize priorities; always strives to make the best use of time.
- Consistently looks for solutions to problems and takes appropriate action; exhibits resourcefulness and looks for alternatives to accomplish goals.
- Recognizes and performs duties which need to be performed although not directly assigned; regularly helps others.
- Monitors levels of office and computer supplies; increases efficiency and prevents work interruptions by maintaining adequate levels.
- Provides administrative support to the Department Director(s). Demonstrates high level of interpersonal skills when dealing with IS customers and Griffin personnel.
- Accurately maintains the CIO and Directors appointment calendars using Outlook.
- Meets scheduled deadlines regarding assignments and projects
- Promptly completes assignments in an independent manner; meets deadlines in daily responsibilities and special projects.
- Provide administrative and billing support with requests/invoicing, billing, etc.
- Coordinates meetings for departmental activities as directed by Department Directors.
- Ensures the timely preparation and distribution of materials for staff; distributes interoffice mail; provides support to schedule rooms for meetings.
- Always maintains and preserves the confidentiality of records in accordance with departmental and Hospital policy. Demonstrates awareness of HIPAA regulations as they relate to protected healthcare information.
EDUCATION: High school diploma required; A.S. Degree in related field required.
EXPERIENCE: Minimum of five years previous office experience required; computer proficiency required, including proficiency in Microsoft Office software.
EOE/Minorities/Females/Vet/Disabled
