What are the responsibilities and job description for the Clothing Department Supervisor position at GRIGG ENTERPRISES INC?
Our department supervisors provide Amazing Customer Experience through helpful and friendly service that ensures customer needs are being met and encourages customers to make Grigg’s/ACE Hardware their store of choice.
Department Supervisors solve problems for our customers and staff. They are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store. This key role leads and trains staff to provide exceptional customer service.
Duties include but are not limited to:
- Opening and closing duties for the store.
- Performing customer service and answering customer inquiries
- Assisting in training newly hired associates.
- Oversee in-store merchandising and setting promotional signage.
- Enforcement of all company policies.
- Organize, restock, and clean merchandise on the sales floor.
- Inventory control and enforcement of loss prevention policies.
- Always demonstrate commitment to all safety standards.
- Communicate with fellow coworkers and delegate as needed.
- Work cooperatively with team members and other supervisors.
- Use equipment properly and maintain it as needed.
- Report any order discrepancies or issues to management.
