What are the responsibilities and job description for the Care Coordinator: position at Griswold Home Care NJSCFL?
At Griswold Care Pairing for Broward County, we’re looking for a passionate and dynamic Care Coordinator to join our team and make a difference in the lives of our clients. This exciting and fast-paced role combines customer service, operations, scheduling, and case management to ensure our clients receive the best care possible.
As a Care Coordinator, you’ll be at the heart of our daily operations, managing client and caregiver relationships, conducting assessments, and ensuring smooth service delivery. From answering calls to conducting home visits and handling scheduling, this role offers variety and the opportunity to impact your community in a meaningful way.
Key Responsibilities :
- Assist the office manager with scheduling, marketing, recruiting, and administrative tasks
- Conduct telephone intakes and initial home visits with new or potential clients, explaining services and securing signed service agreements
- Perform follow-up visits with existing clients to ensure satisfaction and quality of care
- Manage all scheduling activities, including caregiver replacements and substitutions
- Resolve client, family, and caregiver concerns with empathy and professionalism
- Ensure compliance with internal, state, and federal standards by maintaining accurate and up-to-date files
- Screen, interview, and select caregivers to match the needs of clients
- Participate in on-call rotation as needed
What You’ll Need to Succeed :
What We Offer :
Why Griswold Home Care?
At Griswold, we are driven by our commitment to helping clients “live assured”—enabling them to maintain independence while enjoying the peace of mind they deserve. You’ll play a vital role in this mission by ensuring that both clients and caregivers are well-supported and connected.
We are an equal-opportunity employercommitted to fostering diversity, equity, and inclusion in our team and work environment.
