What are the responsibilities and job description for the VA Referral Coordinator position at Griswold Home Care NJSCFL?
Are you a dynamic, customer-oriented individual who thrives in a fast-paced, impactful environment? Griswold Care Pairing is seeking a Referral Coordinator to Manage VA Cases to join our team! In this exciting role, you’ll play a key part in helping our veteran clients maintain their independence and achieve peace of mind by providing exceptional case management and staffing support.
What You'll Do:
· Client-Caregiver Matchmaking: Ensure clients receive the best care by referring caregivers that best match their specific needs.
· Relationship Management: Build and maintain strong, trusting relationships with both clients and caregivers to ensure satisfaction. Build and maintain strong, trusting relationships with the VA staff.
· Retention & Introductions: Conduct retention visits and introduce clients to their caregivers.
· Assess Client Needs: Perform comprehensive assessments to fully understand each client’s needs, challenges, and objectives.
· On-Call Rotation: Participate in on-call duties on a rotating basis to ensure continuous support for clients.
What We Offer:
· Paid Time Off: 6 paid holidays, accrued sick time, and vacation days that increase with tenure.
· TelaDoc
· Quarterly Bonuses: Participate in a rewarding quarterly bonus plan.
· Other Bonus incentives
· Retirement Savings: 401k with matching contributions.
· Employee Assistance Program: Resources to help you and your family thrive.
What We Expect From You:
· Experience & Education: Associate degree in Human Services or a related field preferred (not required). Relevant experience in home care, scheduling, or a similar role is a plus.
· Strong Communication Skills: Excellent verbal and written communication skills, with a pleasant phone manner.
· Tech-savvy: Proficiency in Microsoft Office and other computer programs.
· Organized & Detail-Oriented: Ability to solve problems creatively, stay organized, and maintain attention to detail.
· Passion for Helping Others: A strong desire to improve the lives of others and contribute to the success of the team.
Why Griswold Care Pairing?
At Griswold Care Pairing, our mission is to help the people we serve “live assured”—enjoying the independence they want and the peace of mind they deserve. We are a values-driven organization with a commitment to diversity, equity, and inclusion, providing a welcoming work environment free from discrimination and harassment.
Ready to Join Us?
If you're looking for a rewarding career where you can make a real difference in the lives of others, Griswold Care Pairing is the place for you! Apply today and help us deliver on our promise to ensure our clients live assured.
Griswold Care Pairing is an equal opportunity employer committed to creating a diverse and inclusive work environment.
