What are the responsibilities and job description for the FOH Team Member position at Grit Bakery?
FOH/Barista
Location: Grit Bakery
Job Type: Full-time
Salary: $15-$17DOE tip pool
What are you here for?:
Grit Bakery is a new bakery in Charleston bringing pastries and breads to the lowcountry with an emphasis on high quality ingredients and handmade production. The ideal Grit Bakery candidate would understand the time honored tradition and importance of neighborhood bakeries in promoting and nourishing their community. Dedication to the craft, respect for the ingredients, and a desire to be a part of a close-knit team are all cornerstones of what it takes to work at Grit.
At Grit Bakery, the FOH/barista role is often the only person the customer interacts with. Ultimately they are responsible for every step of the customer’s experience from the way the pastry case and bread rack is organized, to processing payment, to making their coffee drink. Having people skills is an absolute must as is the passion to spread the knowledge of craft baking to ensure that our customers know the quality of our product.
What will you do?:
- Customer Service:
- Enhancing the customer experience - wealth of knowledge about the bakery and what we sell, excellent interpersonal skills
- Ability to maintain a smile in a fast-paced environment
- Coffee Connoisseur
- Prepare and serve all offered beverages
- Clean, maintain, and operate all coffee equipment in a safe manner
- Quality Control:
- Routine inspections of the bakery space, ensuring that the bakery is clean and inviting.
- Having a discerning eye to make sure that no product that isn’t up to Grit Bakery standards is sold.
- Money Management:
- In depth knowledge of the POS system to troubleshoot if things go awry.
- Basic math skills to process payments accurately
- Ability to open and close the cash drawer and follow written procedures for making deposits.
- Food Safety & Hygiene:
- Adhere to all food safety guidelines, sanitation, and hygiene practices.
- Clean and maintain kitchen equipment, utensils, and workstations regularly.
- Team Collaboration:
- Ability to wear many hats depending on where the help is needed whether it’s packing orders, running the POS system, making drinks, or assisting BOH. Idle hands need not apply, there is always something to do!
What do you need?:
- Experience:
- Proven experience in a customer service role. Bonus points if it is in a cafe or bakery environment
- Passion for coffee and bakery culture!
- Skills:
- Excellent communication skills.
- Ability to multitask and work well under pressure.
- Physical Requirements:
- Ability to stand for extended periods of time.
- Ability to lift heavy bags of flour or other ingredients (up to 50 pounds).
- Education:
- High school diploma or equivalent
Anything else you need to know?:
- Schedule?:
- Weekend work is a must as are some holidays.
- Shifts range from 6am - 3pm
- Perks?:
- PTO accrued after 3 months
- Free coffee and pastries daily
- You in?
- Interested applicants should submit a resume and a brief cover letter to info@gritbakery.com
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $15 - $17