Head of Market Access Training

Job Description

POSITION OVERVIEW:

The Head of Market Access Training will create the global strategy for
commercial training initiatives in support of the entire company global commercial
organization. Collaborating with franchise leads, product experts and market
access, including its physician and customer clients. Lead all training initiatives for
company global commercial functions while innovating new programs and methods
for training and development. Drive commercial training & development activities
for new hire training, advanced training, annual sales meeting, and any ongoing
training requirements.

RESPONSIBILITIES:

? Provide vision for Global Training organization by developing and coaching
employees working across multiple countries, managing multiple objectives, and ensuring company Commercial learning objectives are met.
? Collaborate with cross-functional teams to create strategy, programs and
materials to integrate clinical and procedural training requirements into the
commercial training curriculum.
? Ensure training content aligns with ophthalmic franchise product labeling and
key commercial objectives.
? Design and develop clinical and technical training techniques across various
platforms, including commercial dry labs, clinical dry labs, LMS modules,
animations, and video content.
? Oversee the creation of global content for both basic and advanced training
curriculums, incorporating key marketing messages into learning programs.
? Create strategy to design and development of both basic and advanced global
training curriculums.
? Innovate and introduce new techniques to deliver training programs through a
combination of virtual, live, and electronic formats (e.g., LMS, Live Meetings,
MS Teams, etc.)
? Develop and execute annual sales training plans, calendars, and budgets.

? Support skills transfer within the commercial sales organization to ensure best-
in-class practices are adopted for success in increasingly complex market
segments.
? Collaborate with R&D, project teams, and third-party vendors to innovate and
develop hands-on training models. This includes artificial tissues, eye models,
demo programs, microscopes, and other training tools. Work with functional
leads to automate/simplify supply chain for supplies
? Partner with training coordinators to implement global training curricula across
all commercial teams.
? Incorporate field trainers into the development cycle of materials and utilize
their expertise to deliver content
? Oversee prioritization and continuous process improvement for all supported
training activities, including local and national meetings, trade shows, materials
procurement, fulfillment, and management of training resources such as
microscopes.
? Lead the collaboration efforts with various departments (e.g., R&D, marketing,
sales) to ensure seamless training, delivery and execution.
? Work closely with project teams to understand evolving product features and
clinical considerations, ensuring training is always up to date and impactful.
? Continuously assess the effectiveness of training programs and implement
necessary adjustments to ensure ongoing innovation and excellence in training
delivery.

WORK EXPERIENCE:

? with
demonstrated skills including: delivering technical sales training content,
curricula and programs for physicians, customers, and sales professionals
? building and maintaining relationships with physicians, customers, and internal
company constituents
? 7 years’ experience in a physician training environment preferred
? Market Access experience or healthcare reimbursement experience preferred
? Strong Internal and external customer focus with excellent follow through
abilities
? Excellent verbal & written communication skills with strong technical
presentation skills
? MS Office skills with strength in PPT
? 3-5 years of successful sales leadership experience preferably within medical
device industry or pharmaceutical industry preferred
? Well organized, capable of juggling multiple projects and accustomed to tight
deadlines.
? Excellent personal computer skills including MS Excel, Word, Outlook and
Power Point.
? Ability to work in a highly matrixed and geographically diverse business
environment.
? Ability to work within a team and as an individual contributor in a fast-paced,
changing environment.
? Ability to leverage and/or engage others to accomplish projects.

? Strong verbal and written communications with ability to effectively
communicate at multiple levels in the organization.
? Multitasks, prioritizes and meets deadlines in timely manner.
? Strong organizational and follow-up skills, as well as attention to detail.
? Excellent interpersonal, verbal, written and presentation skills.
? Ability to travel a minimum of 25% of the time.
? Home office required

EDUCATION: Bachelor’s degree in business

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• Are you ok being On Site in Aliso Viejo 5x per week when not traveling?

Education:

• Bachelor's (Preferred)

Experience:

• Opthalmic Sales/Marketing: 10 years (Preferred)
• Physician Training: 7 years (Preferred)
• Medical Device Sales Lead: 3 years (Preferred)

Ability to Relocate:

• Aliso Viejo, CA 92656: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person