What are the responsibilities and job description for the Warehouse and Customer Service Representative position at Groomer's Mall?
Groomer's Mall
1701 Oak Lake Blvd, Midlothian, VA 23112
About Us:
We are a small, family-owned business dedicated to providing exceptional pet grooming and bathing equipment and products to our niche community. Our customer-focused approach ensures that every interaction is helpful and friendly. We value our employees and foster a collaborative, team-oriented environment.
Job Description:
Groomers Mart is seeking a motivated and detail-oriented individual to join our team as a Warehouse and Customer Service Representative. In this role, you will play a crucial part in our daily operations, handling a variety of tasks from customer service to warehouse duties.
Responsibilities:
* Answering phones and contacting customers to provide information and assistance.
* Processing customer orders and providing excellent customer service.
* Stocking shelves and organizing incoming product in the warehouse and retail area.
* Assisting with the prep of trade show booths.
* Picking orders for online orders and assisting store customers.
* Providing exceptional customer service to in-store and phone customers.
* Maintaining a clean and organized work environment.
* Other duties as assigned.
Qualifications:
* Ability to lift up to 50 pounds and stand for extended periods (8 hours).
* Excellent communication and customer service skills.
* Detail-oriented with strong organizational skills.
* Team player with a positive attitude.
* Comfortable using a PC and navigating internet browsers.
* Typing skills are a plus.
* QuickBooks experience is a bonus but not required.
Schedule:
* Monday through Friday, 8:00 AM to 5:00 PM (1-hour lunch break).
Benefits: (after 90 days of employment).
* Paid health insurance.
* Paid time off.
* Store discount
* Opportunity to grow within a small, family-owned business.
Salary:
* Starting at $15 an hour.
To Apply:
Please email your resume and cover letter to tcc@groomersmart.com . We look forward to hearing from you!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $15 - $16