What are the responsibilities and job description for the Yacht Club Harbor Attendant position at Grosse Pointe Yacht Club?
Position Title: Harbor Attendant
Department: Harbor
Division: Facilities
Reports to: Harbor Captain/Supervisor -> Harbor Master
Supervises: None
Company Summary: With over 100 years of rich history, the Grosse Pointe Yacht Club has long been a place of tradition, camaraderie, and a shared love for life on the water—and we are consistently looking for employees with a passion for hospitality to help drive our results. If you are a high achiever who takes pride in your work and strives for excellence in everything you do, we welcome you to come row with us! Whether you are a professional looking to grow a full-time career, a hospitality hero seeking supplementary part-time work that is meaningful and rewarding, or a local member of our community looking for a fun summer job to help build your confidence—we encourage you to monitor our job postings throughout the year and apply.
Position Summary: The position of Harbor Attendant is responsible for assisting members with docking and fueling, monitoring and maintaining mooring lines, ensuring the cleanliness and safety of the harbor area, and overseeing proper fueling procedures. The harbor attendant is also responsible for daily inspections of the docks and fueling equipment, as well as communicating any maintenance or safety issues to the Harbor Master. The role necessitates excellent customer service skills, attention to detail, and the ability to work both independently and as part of a team. Work will generally be performed in both indoor and outdoor environments, with exposure to varying weather conditions.
Employment Status: Most new and returning employees will be hired under a seasonal employment status. Most seasonal employees can expect a consistent schedule from (approximately) April to October each year. At the end of each season, employees are welcome to submit requests to transition to either year-round part-time or full-time status. The approval of these requests will be based on the needs of the Club and the employee's performance track record.
Qualifications:
- At least 17 years of age by April 1 of this year
- Ability to work scheduled hours including, when necessary, holidays and weekends
- Ability to lift 50 lbs.
- Lifting, bending, twisting, reaching, crouching, and crawling throughout the course of the job
- Being on your feet for an extended period of time
Duties:
- Serves as a positive role model by:
- Adhering to the same standards of service and behavior that peers are required to uphold
- Demonstrating effective communication skills through various digital platforms utilized by the Club
- Maintaining a positive and friendly demeanor at all times
- Working with peers to meet the needs of the team
- Representing the Club well in its relationships with members and vendors
- Continually provides services in the areas of:
- Regular cleaning of docks throughout the harbor
- Providing concierge services at the request of members and their guests
- Assisting in docking, fueling, and pumping out of vessels and the fuel dock
- Properly collecting and disposing of waste, recyclables, and waste oil
- Adhering to state and general regulations while operating fuel pumps
- Continually seeking to enhance knowledge and skills
- Assumes responsibility for the department by:
- Assisting supervisors in maintaining proper inventory levels
- Maintaining harbor facilities in a safe and organized manner
- Communicating with supervisors and peers concerning ongoing projects
- Results on which performance will be evaluated but are not limited to:
- Being attentive to the needs of the members
- General behavior and language
- Maintaining good hygiene and a professional appearance
- All duties as outlined in this position profile
