Office Experience Assistant

Job Title: Office Experience Assistant

Job Summary:

Based on our growth, we are seeking a talented Office Experience Assistant to provide office support through our Office Experience team. As the Office Assistant @Ground Up International, you will be the first point of contact for our clients, visitors, and our current prospective team members. Your client facing role is crucial in creating a positive and welcoming environment that reflects our commitment to professionalism, customer service, diversity, equity and inclusion.

The ideal candidate will be organized, detail-oriented, energetic and proficient in Microsoft Office (Word, Excel & PowerPoint) as well as proficient knowledge in Microsoft Outlook calendaring. This individual will report to the Manager, Office Experience & Executive Assistant to the CEO.

Candidates must be able to be on-site at our NYC HQ 5 days a week.

About Ground Up:

Ground Up is a premier footwear manufacturer retaining an integrated portfolio of licensed and owned brands and has grown to be a leading supplier. The company’s unique capability to design and translate fashion trends offers a fresh perspective on licensed footwear. Ground Up was created with the vision of fulfilling the need for fun, innovative products for the true brand enthusiast. As our product entered the market, we found consumers wanting to express themselves and their fandom in new, creative ways. Consumers connect with us through our brand partnerships, giving them brands they love with a brand they now trust. Ground Up has become a recognizable brand for the whole family that stands for elevated fashion and fun.

We aspire to have our teams embody our core values of:

• Service
• People
• Teamwork
• Opportunity
• Results
• Innovation
• Trust

Key Responsibilities:

First Impressions

• Ensure a positive customer experience for all individuals interacting with the company through the front desk and/or phone system.
• Warmly Greet and welcome visitors in a courteous and professional manner.
• Manage incoming calls and select mail room items and route them to the appropriate person or department.
• Maintain a neat and organized front desk area.

Office Experience & Facility Maintenance

• Brand ambassador for Ground Up International – by creating a memorable office experience for both internal & external visitors.
• Actively participate in culture events & manage community events with the Manager of Office Experience & EA to the CEO.
• Ensure the office experience is always to standard. This includes organizing our experience room, candy shop, and ordering supplies as directed by the Manager of Office Experience & EA to the CEO.
• Ensure that Lighting/Ambience, Snack Cart, Broken fixtures/ Lighting, etc. are monitored throughout the day, and report maintenance requests through building management.
• Organize showrooms & breakroom Feed with Weekly Updates.

Administrative Support

• Organize staff meetings, including sending reminders, arranging food, and preparing staff reports and materials.
• Ensure the office is tidy and organized, including coordinating kitchen cleaning, organizing, and restocking supplies.
• Lead office clean-up and organization efforts, and manage office celebrations such as birthdays, baby showers, team building events, and holiday parties.
• Assist with mail distribution and courier services - mail out packages as needed
• Assist with additional general office tasks as needed.
• Photocopying, scanning, filing and making phone calls to set up interviews, meetings, etc.
• Coordinate and schedule appointments, meetings, and conference rooms.
• Other duties assigned as directed by the Manager of Office Experience & EA to the CEO.

Minimum Qualifications:

• Excellent computer skills for word processing and Excel
• Strong written and verbal communication skills.
• High level of organization and attention to detail.
• Outgoing personality with strong interpersonal and social abilities.
• Minimum of 0-2 years of experience in client/customer facing role (retail, hospitality), office admin, or similar role.

GUP Perks

• Medical, Dental, Vision, 401k plan & access to employee recognition programs.
• Paid vacation, holidays, Eternal Summer Fridays, birthdays off & more!
• Friendly, fun, creative & collaborative work environment.
• Ground Up International is an equal opportunity employer.

Salary : $50