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Receptionist - Ira Collision Center of Danvers

Group 1 Auto
Danvers, MA Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/22/2025

Overview

Ira Collision Center of Danvers is part of the fast growing Group 1 Automotive , a leader in automotive retail.  We are looking to add a qualified  RECEPTIONIST  to our team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and  United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork and Respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits :

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Answer all incoming collision department telephone calls according to company policies and good telephone etiquette.
  • Direct telephone calls to the appropriate parties as necessary.
  • Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
  • Assist Customers in scheduling appointment s for repairs.
  • Assist the Collision staff in contacting customers whose vehicles have been completed.
  • Assist Customers with getting vehicles towed to the Collision Center
  • Open Repair order for incoming appointments.
  • Perform cashiering duties for payment of repairs
  • Handle and account for the cash in and out in the assigned cash draw
  • Provide support with faxing, typing, mail, filing, etc.

    • Qualifications

  • Previous automotive / dealership experienced is a plus.
  • Good communication skills both written and verbal
  • Professional appearance and work ethic
  • Superior customer service skills
  • High school diploma or the equivalent
  • All applicants must pass pre-employment testing to include : background checks, MVR, and drug testing in order to qualify for employment

    • We are an Equal Employment Opportunity employer.

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