What are the responsibilities and job description for the Strategic Account Manager position at Group Dekko Inc?
Dekko is seeking a Strategic Account Manager for our Assemblies business unit. This role requires a hunter mentality to drive new business development, strong account management skills, and technical and engineering expertise to provide customized solutions for our customers. The ideal candidate will have a deep understanding of electrical assemblies, manufacturing processes, and supply chain dynamics.
We’re looking for talent in Fort Wayne, IN, the Midwest, or the Southeast—but for the right candidate, we’re open to flexibility!
Why Join Dekko?
- Competitive salary performance-based incentives
- 8% fully funded retirement plan – no employee contribution needed
- Full benefits from day one (medical, dental, vision)
- A collaborative, growth-focused work environment
- Strong Company Culture – A team that values unity, passion, and innovation.
What you'll do:
Account Management & Customer Retention
- Develop and maintain strong relationships with key accounts, ensuring customer satisfaction and long-term loyalty.
- Act as the primary point of contact for your assigned accounts, addressing needs and proactively managing relationships.
- Manage and grow the existing customer base, identifying opportunities for upselling and cross-selling Dekko’s assembly solutions.
- Work closely with customers to understand their evolving needs, providing tailored recommendations and ensuring our solutions meet their objectives.
- Lead contract renewals, pricing discussions, and proposal development to align with customer expectations and Dekko’s capabilities.
Business Development & Sales Growth
- Identify, target, and secure new business opportunities to expand market share.
- Develop and execute strategic account plans to drive revenue and customer retention.
- Proactively seek out new industries and applications for Dekko’s assembly solutions.
Technical & Engineering Collaboration
- Leverage engineering expertise to develop and present technical solutions tailored to customer needs.
- Work closely with engineering, manufacturing, and product development teams to align solutions with client expectations.
- Provide input on product enhancements, design considerations, and process improvements.
Market & Industry Expertise
- Stay up-to-date on market trends, competitor activities, and industry innovations.
- Attend trade shows, conferences, and networking events to represent Dekko and uncover opportunities.
What you'll need:
- 5 years of sales experience in technical sales, manufacturing, or electrical assemblies.
- Strong hunter mentality – driven to seek out and close new business.
- Solid technical background in electrical, mechanical, or industrial engineering (preferred).
- Ability to read and interpret engineering drawings and provide technical sales support.
- Excellent communication, negotiation, and relationship-building skills.
- Willingness to travel as needed (up to 50%).
Education:
- Bachelor’s degree in Engineering, Business, or a related field (preferred).
- Equivalent experience in technical sales, electrical assemblies, or manufacturing will be considered in place of a degree.
JR# JR245421
