Epic Application Analyst - Tapestry

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

We are looking for a resourceful, passionate analyst to help support Epic Tapestry as well as interfaces, EDI transactions and other data exchanges to and from Epic for assigned applications. You will work with other Application Analysts and an array of business owners to provide issue resolution as well as enhancement opportunities.

The Application Analyst will be responsible for facilitating the discovery, design, configuration, and maintenance of the Tapestry application. You will be responsible for observing and translating operational requirements into Epic system build and configuration through collaboration with other Application Analysts.

In this role, you should be a team player with a keen eye for detail and strong instincts for problem-solving, as well as the ability to manage multiple projects and tasks. You should also be willing to independently research technology outside of your current skill set and comfort zone. Knowing the answer is great, being able to find the answer is better.

Responsibilities

• Provide end user support
• Execute requested system build
• Troubleshoot issues and questions using analytical and problem solving techniques
• Collaborate with staff to ensure that the Epic applications supports business needs
• Analyze current workflows of end users to ensure optimal use of the Epic system
• Support interfaces, EDI transactions, and other data exchanges to and from Epic

Requirements

• Excellent problem solving and analytical abilities.
• In depth knowledge or ability to learn Epic systems
• Effective planning, organizational, and communication skills
• Ability to work in a consultative approach with users in assessing needs and requirements
• Capacity to manage multiple priorities and a strong commitment to meeting deadlines

Desired

• Strong Tapestry and EDI experience
• Experience in the Health Care or Health Insurance industry
• Familiarity with project planning and project management
• Experience giving presentations to management and staff
• Sense of humor

Benefits

• Healthy work-life balance
• Non-Profit, member and community focused organization
• Agile leadership supportive of innovation
• Training and technical skill development encouraged
• Work from home opportunities

Our Mission Statement: We partner with members and the communities we serve to maximize health and well-being.
Our Vision: As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

Our Values:

• We are a not-for-profit Cooperative
• We are member-centered
• We are equitable and inclusive
• We are quality-driven
• We are innovative
• We are community involved

GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.

We believe:
Healthcare is a human right.
In treating all people with dignity and respect.
There is strength in diversity.
Equity celebrates our humanity.
We are better together.

Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.