What are the responsibilities and job description for the BOUCHERON Sales Associate position at Groupe Kering?
Summary
Position Overview: As a Sales Associate at Boucheron, you will play a pivotal role in driving sales, nurturing client relationships and ensuring store excellence. You will represent the most stylish and cutting edge French High Jewelry Maison with elegance, expertise and a commitment to exceptional service. Your primary responsibilities will encompass sales execution, clienteling initiatives and store operations.
Job Description
BOUCHERON Sales Associate
About Boucheron: Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.
Job Responsibilities:
Sales Execution:
- Drive sales by providing personalized service to clients, understanding their needs, and recommending appropriate jewelry pieces.
- Utilize in-depth product knowledge to showcase Boucheron's exquisite collections and communicate the brand's heritage, craftsmanship, and unique value proposition.
- Meet and exceed sales targets through effective upselling, cross-selling, product demonstration techniques and team spirit.
- Maintain accurate records of sales transactions and ensure adherence to company policies and procedures.
- Act as an ambassador of Boucheron strictly respecting the Maison selling ceremony
Clienteling Initiatives:
- Build and maintain long-lasting relationships with clients through attentive service, follow-up communications, and personalized experiences.
- Proactively engage with existing clients to understand their preferences, occasions, and milestones, anticipating their needs and preferences.
- Utilize CRM tools effectively to track client interactions, preferences, and purchase history, enabling targeted outreach and relationship management.
- Identify and pursue business development opportunities to expand the store client base and market presence.
Retail Operations:
- Ensure excellence of retail operations
- Participate actively on transversal store activities (VM, stock management, POS systems)
- Make sure to follow and respect guidelines to ensure compliant process and store security
Operations:
- Maintains store standards in accordance with corporate policy. Receives and examines deliveries for discrepancies and resolves problems promptly.
- Maintain accurate records of inventory transactions, including receipts, transfers, and withdrawals, using inventory management software or manual logs.
- Manage client repairs and liaise with our workshops.
Qualifications and Skills:
- Proven experience in luxury retail sales, preferably within the jewelry or high-end fashion industry.
- Exceptional sales acumen with a track record of achieving and exceeding sales targets
- Strong interpersonal skills with the ability to build relationship and credibility with clients from diverse backgrounds.
- Excellent communication skills, story-telling, both verbal and written, with fluency in multiple languages preferred.
- Proficiency in CRM software and very important clienteling skills.
- Engaged, results-oriented, team spirit and adaptable to a fast-paced, dynamic environment.
- Professionalism and integrity.
- Enthusiastic and positive attitude
- Adaptability and willingness to learn.
- Strong work ethic.
Join Boucheron French Jewelry Company and be part of a legacy of excellence, creativity, and timeless elegance. Embrace the opportunity to showcase your sales prowess, clienteling expertise, and passion for luxury craftsmanship in an iconic brand celebrated worldwide.
Job Type
Start Date
2025-06-30
Schedule
Full time
Organization
Boucheron Joaillerie USA
