What are the responsibilities and job description for the Sales Support Representative position at Grove Lumber & Building Supplies?
Job Title: Sales Support Representative
Company: Grove Lumber and Building Supplies, Inc.
Location: Menifee, CA
Job Type: Full-time
About Us: Grove Lumber is a leading provider of lumber and building materials. With a strong focus on customer satisfaction, innovation, and quality, we have established ourselves as a trusted partner in the industry. We are now seeking a highly motivated and organized Sales Support Representative to join our dynamic sales team.
Job Summary: As a Sales Support Representative, you will play a vital role in supporting our sales team and ensuring the smooth operation of our sales processes. Your primary responsibility will be to assist the sales team with administrative tasks, customer inquiries, order processing, and maintaining sales documentation. You will collaborate closely with the sales team to optimize efficiency and contribute to the overall success of the department.
Responsibilities:
- Respond promptly to customer inquiries and provide accurate information about products, services, pricing, and availability.
- Process sales orders accurately and efficiently, ensuring timely delivery to customers.
- Maintain customer records and update the customer database with relevant information.
- Collaborate with the sales team to develop and maintain sales documentation, such as sales contracts, proposals, and quotations.
- Communicate with customers through oral and electronic means to schedule delivery of materials, to coincide with the construction schedule.
- Coordinate with other departments, including logistics, and accounting, to ensure smooth order fulfillment and customer satisfaction.
- Participate in sales meetings, training sessions, and product knowledge sessions to stay updated on company offerings.
- Identify areas for process improvement and suggest solutions to enhance sales efficiency and effectiveness.
Requirements:
- High school diploma or equivalent.
- Proven experience in a sales support role or similar administrative position.
- Strong communication and interpersonal skills with a customer-centric approach.
- Proficiency in Microsoft Office Suite.
- Excellent organizational and time management abilities.
- Attention to detail and ability to multitask in a fast-paced environment.
- Self-motivated, proactive, and able to work both independently and as part of a team.
- Knowledge of residential construction is required.
- Prior experience in building materials is required.
We Offer:
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Professional development opportunities and ongoing training.
- A collaborative and supportive work environment.
- The opportunity to work with a market leader in the building materials industry.
How to Apply: If you are a motivated individual with a passion for sales support and customer satisfaction, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you believe you would be a great fit for this position. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Grove Lumber and Building Supplies, Inc. is an equal opportunity employer and welcomes applications from individuals of all backgrounds.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Health insurance
- Paid time off
Compensation Package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $25 - $35