What are the responsibilities and job description for the OFFICE MANAGER position at Groza Learning Center?
Job Type
Full-time
Description
Position : Office Manager
Job Type : Full-Time
Work schedule : Sunday through Thursday (9-6 pm and 10-7 pm shifts available)
Pay : $26- $36 per hour
Benefits : 401k, dental, medical, vision, and annual performance bonus
Location : Pacific Palisades, CA (this is an IN-PERSON position)
Overview :
We are looking for a ROCK STAR Office Manager to welcome to our Groza Family!
Join our team at Groza Learning Center and positively impact people's lives. We're more than just a workplace; we're a family. Each day brings new opportunities and challenges, ensuring every day is different.
Job Description
An ideal candidate must be HAPPY, FAST on your feet, GREAT at greeting guests, making appointments, developing schedules, answering customer inquiries, handling correspondence, entering data accurately, maintaining a professional image, and ANTICIPATE issues.
Responsibilities include :
- Create and maintain relationships with all staff and students by being warm and welcoming at the front desk while providing a celebrity experience to staff and families.
- Manage scheduling, budgeting, and payroll.
- Ensure that the phone, chats, and emails are answered 100% of the time in a quick, warm, and upbeat manner; provide reminders to staff when important events are upcoming.
- Assist teachers, parents, and administration in adjusting and maintaining the master schedule.
- Organize and inventory supplies and order more when needed supplies (drinks, snacks for clients)
- Ensure that contracts are followed up on and clients receive VIP service.
- Enter and maintain a database of clients and prospects
- Continuously enhance companies' culture and happiness factor with students and staff
- Manage filing system
- Complete administrative projects as assigned & within the deadlines
- Attend and contribute to team meetings
- Maintain the office and the center environment in an immaculate and organized condition.
- Maintain job-related / industry-specific compliance files
- Assist in organizing events, event supplies, and promotional material
- Develop and email letters to clients for various purposes upon request
- Prioritize daily tasks to be proactive in time management
- Understand consumer insights and develop actionable strategies that fulfill unmet needs better than our competition
- Helps out as needed by performing other related duties that may be required from time to time.
- Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
- Other tasks as needed
Must have reliable transportation
Why Work at Groza?
Requirements
Qualifications :
As a successful candidate, you will thrive in a fast-paced entrepreneurial environment that is mission-driven, people-focused, and community-oriented. You will be honest, approachable, reliable, and motivated with a service-oriented attitude. You will balance multiple priorities in a variety of ever-changing situations. Accountability is key because we rely on you to be the first touch point with the clients.
Branding knowledg e - The savviest candidates for this position will understand that they are brand ambassadors, making sure that the company's character is reflected in the reception area, the visitor experience, and by themselves personally as visitors arrive.
Language skills -Once hired, you will interact often with parents and communicate information back and forth with the rest of the staff; therefore, the ability to write and speak clearly is paramount.
Industry-specific knowledge - The ideal candidate should be willing to learn about the ins and outs of our education industry if you don't already and be able to share that knowledge at a moment's notice.
Salary Description
26-$36 per hours
Salary : $26 - $36