What are the responsibilities and job description for the Customer Service Representative position at Grupo IMCO Lumber?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service in a retail environment, assisting customers with their inquiries, and ensuring a positive shopping experience. This role requires strong communication skills, attention to detail, and a collaborative spirit to work effectively with team members.
Responsibilities
- Greet customers warmly and assist them with their shopping needs.
- Operate cash registers and handle cash transactions accurately.
- Maintain knowledge of store products and promotions to provide informed recommendations.
- Stock shelves and ensure merchandise is displayed neatly and attractively.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Address customer concerns or complaints promptly and professionally.
- Perform basic math calculations for cash handling and register operations.
- Supervise junior staff as needed, providing guidance on customer service best practices.
Requirements
- Retail environment is preferred.
- Strong customer service skills with the ability to engage positively with customers.
- Proficiency in cash handling and operating cash registers.
- Basic math skills for accurate transaction processing.
- Ability to collaborate effectively with team members to drive sales.
- Experience in supervising staff is a plus but not required.
- Strong organizational skills with the ability to manage stock levels efficiently.
- A positive attitude and willingness to learn are essential for success in this role.
- Wood panel cutting services.
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Work Location: In person
Salary : $10 - $13
