What are the responsibilities and job description for the Crisis Worker (1st shift / 8am -4pm) position at Gryphon Place?
Job Description
Job Description
Description :
Job Title : Crisis Worker
Reports to : Crisis Program Manager
Job Status : Non-exempt, Hourly , Part-time
STATEMENT OF THE JOB
Provides information, referral services, and crisis intervention services by phone and electronically to the public and community professionals 24 hours / day, 7 days / week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides support and consultation to shift team partners
- Provides and supports triage and routing functions on shift per the team’s goals
- Provides complete, accurate documentation of client contacts
- Ensure that client rights and confidentiality are maintained
- Collaborates with other program staff to assure client access to emergency assistance
- Follow-up with imminent risk clients
- Conduct accurate assessments of suicide and other emergencies
- Responsible for staying current with all ongoing training requirements for both services
- Assists with community outreach activities as assigned by the management team
- Actively involved with agency programs and events
- Supports operations during times of disaster as defined by agency policy
- Maintains up to date knowledge of agency processes and policies & procedures
- Performs all other duties as assigned
Requirements : REQUIREMENTS
KNOWLEDGE / SKILLS / ABILITIES
Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non job-related disability, race, religion, sexual orientation, veterans’ status. EOE
