What are the responsibilities and job description for the IT Account / Client Success Manager (Microsoft Knowledge Req.) position at GSES?
GroupOne Consulting, a privately owned Managed Services Provider (MSP), is in search of a motivated Account Management Professional to join our team! We offer a hybrid/remote schedule after a short waiting period.
The role of Account Manager is multifaceted, involving elements of client relationship management, cross selling of services, and strategic planning. The primary goal is to ensure client satisfaction, retention, and long-term success for the client, the employee and the MSP. The Account Manager should be come to us with solid experience using CRM software and Microsoft 365.
For a full job description and more information about GroupOne Consulting and this exceptional opportunity, please visit https://grouponeit.com/.
However, for immediate review, please respond to this ad with your resume versus applying through our website.
Position Summary:
The Account Manager is responsible for ongoing care and relationship management of our existing client base. This team member will be passionate about serving and demonstrate our commitment to our client’s success through general account management and sherpa the client through their technology journey. The Account Manager must possess honed customer service skills, excellent sales acumen, and the ability to grow existing accounts in collaboration with the Professional Services and ManagedServices teams. Our Account Managers must have a passion for understanding business and how to leverage technology to achieve client business goals and solve client business challenges.
Education/Experience
A bachelor’s or associate degree in business, computer science, or computer information systems is desired.
· One to Three (1-3) years of experience in Account Management or Inside Sales within the technical field preferred
· Any equivalent combination of education and experience
*Final candidates subject to background and drug screens
Equal Opportunity Employer
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
- Commission pay
- Performance bonus
Experience:
- CRM software: 1 year (Required)
License/Certification:
- Driver's License/Insurance (Required)
Ability to Relocate:
- Folsom, CA 95630: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000 - $90,000
