What are the responsibilities and job description for the Inbound Call Center Assistant position at GSG Limited?
Are you a strong communicator who thrives in a fast-paced environment? Do you enjoy helping people and solving problems? If so, we want you on our team as an Inbound Call Center Assistant! Whether you have previous experience or are looking for an exciting new opportunity, we provide full training to set you up for success.
Why Join Us?
- Immediate Start Get started in a rewarding role right away.
- Career Growth Opportunities to develop your skills and advance within the company.
- Supportive Team Work in a positive, collaborative environment where your contributions matter.
- Comprehensive Training No experience? No problem! Well provide all the tools you need to succeed.
- Flexible Schedules Full-time and part-time positions available to fit your lifestyle.
Your Role
As an Inbound Call Center Assistant, youll be the first point of contact for customers, handling inquiries, providing support, and ensuring every caller has a positive experience.
What Youll Do
- Answer incoming calls and assist customers with inquiries, orders, and service requests.
- Provide accurate information about products, services, and company policies.
- Resolve customer concerns efficiently and professionally.
- Maintain records of customer interactions and follow up as needed.
- Collaborate with team members to improve customer satisfaction.
What Were Looking For
- A friendly, professional, and customer-focused attitude.
- Excellent communication and active listening skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills and willingness to learn new systems.
- A proactive problem-solver who stays calm under pressure.
- Previous call center or customer service experience is a plus but not required!
What We Offer
- Competitive pay, with performance-based incentives.
- Flexible full-time and part-time schedules.
- A fun, energetic team environment.
- Paid training to help you excel in your role.
- Opportunities for career advancement within the company.
Apply Today!
If youre ready to kickstart your career in a dynamic and rewarding call center role, wed love to hear from you. Apply now and take the first step toward an exciting opportunity!
