Dispatch

Job Details

Job Location

Dallas - Dallas, TX

Position Type

Full Time

Job Description

UES is seeking a dedicated CMT Dispatcher to join our Fort Worth office. In this full-time role, you'll play an essential role in assigning material inspection tasks to field technicians, coordinating their schedules, and providing them with the necessary details to complete assignments efficiently. The position requires strong communication and organizational skills in a professional office setting.

Work Schedule

• Full-time: Monday through Friday, 7:00 a.m. – 5:00 p.m.
• Every other Saturday: 8:00 a.m. – 12:00 p.m.
• Availability for overtime and holidays as workload demands.
  
  

Essential Responsibilities And Duties

• Client Coordination: Act as the primary liaison for clients, handling field and laboratory testing requests.
• Dispatch Management: Assign jobs to trained field technicians and coordinate routes using a fleet tracking system.
• Progress Reporting: Keep supervisors and managers informed on project status or delays.
• Data Accuracy: Input dispatch details into software systems and reconcile assignments daily.
• Fleet Oversight: Monitor fleet activity to optimize technician deployment.
• Call Management: Manage multiple calls concurrently, maintaining precision and attentiveness.
• Service Excellence: Ensure projects are delivered accurately and on time.
  
  

Required Qualifications

• Exceptional telephone, listening, and verbal communication skills.
• Demonstrated ability to multitask effectively in high-pressure settings.
• Collaborative team player with a solution-oriented mindset.
• Proficiency in Microsoft Outlook and experience with fleet tracking systems.
  
  

Preferred Qualifications

• 2-3 years of consistent experience in roles involving high call volumes.
• Prior dispatching or coordination experience.
• Bilingual proficiency (preferred but not required).
  
  

At UES, we value accuracy, attention to detail, and efficiency. Joining our team means contributing to exceptional client service and operational excellence. You'll have the opportunity to grow in a supportive, dynamic environment where your skills make a direct impact.

Take the next step in your career and help shape the success of our operations in Fort Worth, Texas!

About Us

The UES Texas Region includes 4 powerhouse legacy firms from the geotechnical engineering, construction materials testing, and environmental consulting arenas: Alpha Testing, Rock Engineering & Testing, Riner Engineering, and InControl Technologies.

Now, As We Work Together As Team UES , Our Core Values Continue To Portray Who We Are And What We Believe. These Values Are Represented By The Acronym STRIVE

S afety | T eamwork | R esponsiveness | I ntegrity | V alue | E xcellence

With this focus, our team members are empowered to be industry leaders in our disciplines, ensuring the safety, integrity, and sustainability of our community’s land and structures from development to redevelopment. In addition, our focus on servant leadership enables us to be trusted partners , solving our clients’ project challenges and executing their projects successfully.

Some of the perks you’ll enjoy as a part of the UES Family:

• 401(k) retirement savings plan with a generous company match!
• Amazing team members and a friendly atmosphere!
• Paid Time Off (PTO)
• Seven paid holidays per year
• Tuition reimbursement
• Employer provided Life Insurance / AD&D Insurance
• Employer provided Short-term and Long-term Disability Insurance
• Medical, Dental, and Vision Insurance (subsidized)